#8 - Empathy as a Product Management Skill with João Teixeira Duarte

João Teixeira Duarte shares his experiences coming into Product Management from a psychology background. Reflecting on the value of empathic relationships as a means to increase product and process quality.

Follow João on Twitter: https://twitter.com/JoaoTDuarte

Managing client’s expectations and fostering trust: 
https://www.joaotduarte.com/blog/en-managing-clients-expectations-and-fostering-trust 

Connecting with your start-up’s customers:
https://www.joaotduarte.com/blog/en-three-ways-to-really-connect-with-your-start-ups-customers

Music: https://soundcloud.com/ronnierain/expansion19