OA 325: The Accent Conversion Technology Set To Revolutionize Call Centers

Outsourcing podcast

Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/325

 

Sanas.ai

Derek Gallimore interviews Andrés Pérez Soderi of Sanas.ai. Sanas makes a promising breakthrough by creating an accent conversion technology for BPOs and other companies in different industries.

Language barrier is one of the common downsides of outsourcing customer service and other tasks, both onshore and offshore. Sometimes, this even leads to misunderstanding between the agents and their customers, which lowers down customer experience and satisfaction.

This is what Sanas wants to break down through their technology. In this episode, Derek and Andrés will discuss the company's role in revolutionizing call centers and other industries that can benefit through their service.

 

References:

Sanas.ai

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Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.

Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.

 

About Derek Gallimore

Derek’s blend of extensive international business and travel experience means that outsourcing came relatively naturally to him. Derek has been in business for over 20 years, outsourcing for over seven years, and has lived in Manila, Philippines – the world’s outsourcing capital – for over five years.

Outsourcing is one of the biggest game-changing opportunities presenting both business, and the world today! Derek is passionate about spreading this message and encourages as many people to properly investigate the possibilities.

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