063 | James Whilans | How to Set Up and Manage Your Own Successful Service Business

In today’s show, Chris interviews Dr. James Whilans from LifeWorks Family Chiropractic. A former Student Works operator, James reveals how you can set up and manage a successful service business.

This show starts off James recalling his life before Student Works. Typical of most teenage kids, James entrepreneurial ambitions were thwarted by his lack of skills. Working on minimum wage made James realize the importance of a results-based economy. James reveals the important skills that he picked up in the Student Works program that he relies on to date.

In the next segment of the show, James shares how he commenced building his chiropractic business after Student Works. Why did James choose to set up his own business in spite of having an opportunity to work with a technology leader like Xerox? And, how did James newly set-up business survive the economic crisis of 2008? This segment of the show will particularly interest aspiring and new business owners.

Listeners will learn the important values and strategies that make a new business tick. Specifically, we talk about how to increase your business through referrals. James also shares how he strives to create a win-win situation so that his associates and employees are suitably rewarded for their efforts.

With competition intensifying, how do you ensure client retention in a service-based business? And, can you provide the best possible service to your clients without losing sight of commercial considerations? 

Towards the end, we share some crucial goal setting tips and mentorship tips for folks who are thinking of taking the entrepreneurial route. Tune in for some excellent nuggets!

 

Resources: 

LifeWorks Family Chiropractic

Student Works 

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