Benefits of improved clinical communication: a success story, Part 3

On this episode, Tom completes his discussion with a physician leader whose team has developed a tool for an oncology floor that has improved communication among clinicians. Based on the SBAR approach (Situation – Background – Assessment – Recommendation), the tool has seen phenomenal results.

Moderator:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Senior Principal
Clinical Operations and Quality
Vizient

Guest:
Devendranath (Dev) Mannuru, MD, CHCOM
Internal Medicine Hospitalist
CDI and Quality Physician Advisor
Sanford Hospital – Fargo

Show Notes:
[00:40] Challenges
[01:48] A clarification that improved participation
[02:18] Metrics of success
[04:25] Improving care means supporting the care delivery system rather than outcomes
[05:08] Expanding the model to the whole hospital
[06:00] With focus on quality, everything else falls into place

Links | Resources:
To contact Modern Practice: modernpracticepodcast@vizientinc.com
Dev’s email: mannuru.devendranath@sanfordhealth.org
Oncology Nursing SBAR – Final Copy (Sanford Hospital): Click here
Nursing SBAR for Med-Surg Units – Final Copy (Sanford Hospital): Click here
Interact and impact framework (Vizient presentation): Click here

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