How ALG Vacations Responded to Travel Advisors to Improve Service

Scott Wiseman, senior vice president for Apple Leisure Group Vacations (ALG Vacations), talks with James Shillinglaw of Insider Travel Report at the recent Ascend conference in Cancun about how ALG Vacations has addressed travel advisor complaints and made major changes to improve service and response time for its many vacation brands. ALG Vacations accomplished all this over the past year during the pandemic after integrating its brands. For more information, visit www.algvacations.com or www.appleleisuregroup.com. 

If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel  or by searching for the podcast's title on Youtube.