Episode 2 - There’s No Alignment Between Marketing, Sales And Customer Service

Show Summary - Your prospects and customers don’t care about your internal departments, they want a single and remarkable experience from everyone at your company. You need complete alignment across all three areas to drive revenue. What we’ll cover in the show:

• Your customers don’t care about your internal departments
• How a seamless and remarkable prospect/customer experience drives revenue
• The leakages pulling revenue down when your departments are NOT aligned
• How to get, keep and enhance alignment (SLAs, shared goals, revenue teams)
• How alignment improves revenue by the numbers