The Expectation Gap: Unmet Expectations and Disappointment

In this episode of the Stay Forth Leadership Podcast, Jonathan Collier and Alan Briggs discuss the importance of clarifying expectations to avoid disappointment. They explore the concept of the expectation gap and how unmet expectations can lead to disappointment. They emphasize the need to name and clarify expectations in order to protect relationships and move beyond disappointment. 

 

takeaways

• The Right Side Up Journal is a helpful tool for grounding oneself and clarifying priorities
• Disappointment often arises from unmet expectations, both internally and externally
• Naming and clarifying expectations is crucial for protecting relationships and avoiding disappointment
• Taking action and course correcting are key to moving beyond disappointment

Sound Bites

• "We wanted to spend just a few minutes to talk about this guy and why we believe it is the standard."
• "We often don't even realize what we expected until we experience this awful thing called disappointment."
• "When you experience disappointment, it's always about unmet expectations."

Chapters

00:00Introduction to the Right Side Up Journal

04:05Disappointment and Naming Things

09:07Clarifying Expectations

12:39Taking Action and Course Correcting