Understanding the 7%-38%-55% Rule (Series 2) S37 E3 1. Nonverbal does not always dominate 2. Multi-pronged way people communicate emotions 3. Only valid when there is a conflict between communication methods 4. Critical Thinking: a. When one analyzes and observes facts, evidence or arguments to form a judgment or conclusion 5. Second-order thinking or Lateral Thinking a. Inspires people to consider all possibilities b. Do What no one else is doing c. Think outside the box #how #when #why...
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