Waste No Day: A Plumbing, HVAC, and Electrical Motivational Podcast
Education:Self-Improvement
In today’s show, we are putting Chris Voss in your passenger seat to discuss never splitting the difference. Everything in life is a negotiation, but standing in front of a client makes it more apparent. Wouldn’t it be great if you knew what to say and how to say it and when to say it in a negotiation? Over decades of FBI hostage negotiation, Chris learned those things and more through real-world experience; which he detailed in his best-selling book, “Never Split the Difference.” A 24-year veteran of the FBI, Chris Voss is one of the preeminent practitioners and professors of negotiating skills in the world. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. Voss has taught for many business schools, including the University of Southern California’s Marshall School of Business, Georgetown University’s McDonough School of Business, Harvard University, MIT’s Sloan School of Management, and Northwestern University’s Kellogg School of Management, among others. Chris joins the show today to relate these principles to the home services industry as we celebrate episode #100.
Travis Ringe - The true cost of pricing too low!
Brian Tracy - Outsell your cheap competitors.
Aaron Gaynor - From Tragedy to Triumph in the Plumbing Trade!
The 7 Deadly Objections pt. 2
The 7 Deadly Objections! Pt.1
The Power of Negotiation - Special Guest: Brandon Voss of the Black Swan Group
Chris Yano - How to Properly Market as a Company or Employee!
7 secrets to explosive growth! with Laura Kelly of Clover PT. 2
7 secrets to explosive growth! with Laura Kelly of Clover
Have a record month in the shoulder season! With Richie Drew and Marty Landry
Recording in-home conversations with clients! Sebastian Jimenez of Rilla Voice is in your passenger seat.
From Electrician to owner of a 16 million dollar home services team - with Tony Zack.
Five Million Dollars a year in sales from the east coast with Kevin Polito!
Running a call like a Hostage Negotiator! - With Sandy Hein of the Black Swan Group!
How and why to sell club memberships with Mike Vavreck
Growth through discomfort with Dustin Seaton!
The 3 keys to getting more out of every call with the vice president of a 30 million dollar plumbing team, Mario Martinez!
The Sales Boss! with Jonathan Whistman.
From $4M to $32M in just four years!! with Dustin Hufsey!
Brian Burton In Your Passenger Seat
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