OA 139: Ben Juson - Artificial Intelligence and the Future of Outsourcing

2018-04-06

In this episode, Derek is joined by Ben Juson of Aptus for the third time. They will talk about A.I. and the march of outsourcing and where it is headed in the next 20 years. Key Points Ben has been in the outsourcing industry for the last 20 years. Ben thinks that we are in an industrial revolution. And he thinks it is just a matter of how innovative people are and how they will cope with the new technologies.

In this episode, Derek is joined by Ben Juson of Aptus for the third time. They will talk about A.I. and the march of outsourcing and where it is headed in the next 20 years.

Key Points

Ben has been in the outsourcing industry for the last 20 years.

Ben thinks that we are in an industrial revolution. And he thinks it is just a matter of how innovative people are and how they will cope with the new technologies.
According to Ben, even if you don’t plan for it, for some reason a new job will get established because of technology. There's will always be a need for new functions and that's where he sees the increase in terms of employment. Perhaps a movement from the employees’ current job roles to high-level jobs.

Resources

outsourceaccelerator.com/139
https://outsourceaccelerator.com/company/aptus/
sales@aptus.ph

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