How to Build an Aesthetics Business by Prioritizing Employee Loyalty and Customer Satisfaction

Rob and Carol Trow, co-founders of DermaConcepts, exclusive U.S. distributor of Environ Skin Care, talk about how they built their business with sustainable growth while fostering a family-like company culture. They offer advice on how they built their company over the last 25 years to both new and established entrepreneurs. 

This episode covers:

• How they build and retain a high-performing team;
• How those philosophies improve customer loyalty; and
• The importance of long-term planning for the growth and success of a business.