Episode 2: From Bookkeeper to Changing the World of Bookkeeping with Ian Crosby

In this episode, hear from Ian Crosby as he takes us through the evolution of Bench and how he and his team have realized the success they have.

 For Ian, Bench isn’t about a centrally planned system, it is an economy with different teams that interact together and have increased responsibility. Instead of departments, the company runs more like a collection of businesses.

 Ian shares more about the company’s ‘default open’ principle and how everything that isn’t confidential can be shared amongst the teams to build a greater sense of trust and inclusion. My favourite part though? How Ian looks the longer-term strategy for the company. Listen in to hear how he looks at it!

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