Keith Hall is a pilot, teacher, and Director of Fleet and Aviation Services with the Los Angeles Department of Water and Power. This agency is one of the most significant water and power districts in the United States. He has a B.S. in business management from Pepperdine and a master's degree in leadership from the University of Southern California. Moreover, he has a teaching credential from UCLA and spent many years teaching in the Los Angeles Unified School District. Great advice on how to promote in an organization, build effective teams, manage personnel, and recruit staff.