EP239 Engaging Customers: Blending Human Insight and Tech with Chris Hood

Today's episode of "Profit with a Plan" features an engaging conversation with Chris Hood, a renowned expert in customer-centric strategies and digital innovation.

Join us as we delve into the secrets of truly understanding your customers, balancing technology with the human touch, and leveraging feedback for exponential growth. Plus, get exclusive insights on our Profit Booster Playbook to supercharge your business in 2024. EP

Prepare to be inspired and equipped with actionable strategies to elevate your customer engagement and drive profitability!

HOST:  Marcia Riner, Business Growth Strategist -CEO of Infinite Profit

GUEST:  Chris Hood, speaker, author, & CEO of Synsible AI.

1. Unlocking Customer Engagement Secrets: Join Marcia Riner in exploring innovative strategies for creating unforgettable customer experiences that keep them returning for more.

2. Special Guest Spotlight: Discover insights from Chris Hood, a visionary in customer-centric cultures and innovation, on the latest episode of "Profit with a Plan" with Marcia Riner.

3. Profit Boosting Strategies Revealed: Marcia Riner, the renowned Profit Booster, shares her expertise in driving business growth and preparing for profitable exits.

4. Exclusive Resource for Listeners: Learn about a unique Profit Booster Playbook, offering practical strategies and action steps to enhance your business profits in 2024.

5. Chris Hood's Diverse Expertise: Uncover Chris Hood's extensive experience in digital business strategy with giants like Google, his storytelling prowess at Fox Broadcasting and Disney, and his current focus on leveraging AI for business growth.

6. The Human Touch in Business: Engage in a critical discussion about the limitations of AI and the irreplaceable value of human empathy and connection in customer relationships.

7. Feedback is Gold: Dive into the importance of direct customer feedback and understand why it's crucial for your business's success.

8. Beyond Technology - Understanding Your Customer: Explore the conversation on the significance of truly understanding customer needs beyond just technological solutions.

9. The Full Customer Journey: Marcia and Chris emphasize looking at the entire customer journey, highlighting the opportunities many businesses miss.

10. Adapting to Consumer Evolution: Learn why it's essential for businesses to continuously evolve and adapt to changing customer expectations and market trends.

11. Connecting with Chris Hood: Discover where to find more about Chris Hood’s work, including his books and insightful resources on customer transformation.

12. Closing Thoughts: Marcia Riner wraps up with key takeaways on understanding and catering to customer needs for sustainable business profitability.

 

Want to supercharge your business, avoid profit plateaus, operational headaches, and growth roadblocks? 

Marcia has created a brand-new Profit Booster Playbook just for you.  You’ll uncover 5 essential strategies and the quick way to take action on them. This is not just a single page report, its 25 profitable pages with impactful strategies, actionable steps, and expert guidance to elevate your profits painlessly.

Make 2024 your best year ever.  Download this free playbook at www.BoostingProfit.com  

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About Marcia Riner.  She is a business growth strategist who helps business owners dramatically increase their revenue, profit, and the value of their company. In fact, she can show prospective clients a clear pathway to profit and an impactful ROI for working here before hiring her firm. Through her proven Profit Booster™️ strategies, she gets results. Marcia is the CEO of Infinite Profit and more information can be found at https://www.InfiniteProfitConsulting.com

Got questions? Text Marcia @ (949) 229-2112 ♾️