We're deep in football season right now, and a common thing we refer to in most retailers is having a huddle. Do you start each shift with a brief team huddle? You know, best retailers do. When you have a two to three-minute meeting, it focuses everybody's attention. You talk about a new product or you talk about a customer service story that went well, or you talk about a way to add on to a sale. It focuses everybody onto something different that morning that they can concentrate on. And when you make team huddles a regular part of your store schedule to drive sales, well, then you find that every day you're renewed to focus on the most important thing, which is converting lookers to buyers and adding on to every sale.
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