The Improvement Paradox: Why Don’t We Improve and How to Overcome It with Eddie Bush

Welcome to the latest Mob Mentality Show episode, where we dive deep into the world of improvement and overcoming obstacles. In this episode we are joined by special guest Eddie Bush to explore "The Improvement Paradox: Why Don't We Improve and How to Overcome It."

Join us as we uncover the reasons behind our struggles with improvement, including the delays between cause and effect, the psychology of quality flip flops, and the fear of change. We'll also discuss the false shortcuts to improvement and the chain of pressure cookers that hinder progress. 

Delve into the concept of Lean Flow Thinking and the importance of focusing on the whole system rather than what is easy to measure. We'll also explore the diametric opposition between leadership goals and improvement, as well as the empathy required for leadership transformation.

Discover the joy of an XP (Extreme Programming) shop and the apparently necessary non-XP experiences to become an XP person. We'll also touch upon the foundation of solid product quality and the correlation between speed, quality, and customer retention.

Uncover the benefits of measuring improvement via DORA metrics and unlocking product experimentation. Learn about the prerequisites for transformation and the vital role of coaching in improvement, including the player/coach dynamic and the economy of trust.

Explore the challenges of coaching impostor syndrome and setting improvement work-in-progress limits. We'll also tackle the importance of buy-in at the top for successful change and the impact of Westrum culture on improvement efforts.

Join us as we discuss the necessity of creating space for improvement, the relationship between safety and improvement, and the role of delivery in enabling improvement. We'll even touch upon Code Craft Saturdays and Sundays, highlighting the significance of continuous learning and practice.

Tune in to this enlightening episode filled with valuable insights and strategies to overcome the improvement paradox. Don't miss out on the opportunity to boost your own improvement journey!

Video and Show Notes: https://youtu.be/oP-v_FwNCFg