Using Generative AI to Provide Greater Client Value

I spoke with Greg Coates and Kennan Samman, the VP for Generative AI and the Vice President for Global Product Sales, respectively, at Litera, a software company that provides document lifecycle, deal management, and firm intelligence solutions to the legal profession. We discussed how Litera is integrating AI into the company's portfolio of products, ways that AI helps lawyers provide more value to their clients, and the steps law firm leaders should take to prepare their firms for the increased usage of AI.