Episode 2 - Can value trump trust? How digital-only providers can position themselves as an MFI for consumers?

With trust in banks to hold and maintain the privacy and security of personal information higher than any other type of institution and twice as high as new digital-only institutions or fintechs. The episode this week will focus on how digital-only providers can position themselves as a main financial insitution for consumers. 

Sarah Hollinshead, Head of Content at RFi Group caught up with Anne Boden to dicsuss Starling Bank's new Marketplace offering, as well as how they are championing customer experience, engagement and trust to drive the MFI relationship amongst their consumers

Chloe James, Group Media Director at RFi Group spoke with Eric Wilson, CEO and Founder of Xinja about their launch and being the first-ever neo bank within Australia, their equity crowd funding and customer acquisition approach and their expansion plans for the horizon.

The Global Digital Banker Podcast series is focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking.

www.globaldigitalbanker.com