Google: AI Business Trends 2025

Summary of https://cloud.google.com/resources/ai-trends-report

This Google Cloud report, "AI Business Trends 2025," identifies five key trends shaping the AI landscape.

Multimodal AI: This trend focuses on the ability of AI to integrate diverse data sources such as images, video, and audio with text-based commands. This allows AI to learn from a broader range of contextual sources, producing more accurate and tailored outputs. The global multimodal AI market size is predicted to be $2.4B in 2025, growing to $98.9B by the end of 2037.

AI agents: This trend represents the evolution of AI from simple chatbots to sophisticated multi-agent systems. These systems can manage complex workflows, automate business processes, and support human employees. 82% of executives at large companies plan to integrate AI agents within the next 3 years.

Assistive search: AI-powered search is evolving from simple keyword searches to a more natural way of discovering information using images, audio, video, and conversational prompts. This shift is enabling users to access and interact with information more efficiently. The predicted size of the enterprise search market will be $12.9B by 2031.

AI-powered customer experience (CX): AI is being used to provide seamless and personalized customer service and support. This is expected to be a top priority for new AI initiatives, with companies focusing on providing real-time conversational experiences. 71% of consumers expect companies to deliver personalized interactions.

Security with AI: AI is being adopted into security and privacy best practices. It is used to bolster security defenses, identify and combat threats, and speed up responses. The average reduction in breach costs when organizations apply security AI and automation is $2.2 million. These trends are expected to transform how organizations operate, compete, and innovate in 2025.