On this BizBlend episode, host Sana sits down with change management and enablement consultant Cesar Vianna Teague to unpack what it really takes to lead through AI disruption and nonstop digital transformation without breaking trust or burning people out. If your organisation is rolling out a new ERP, CRM, AI tools or yet another “strategic” platform, this conversation gets brutally practical about why most change efforts stall. Cesar breaks down his A.P.E.E.E. model. Analyze and Assess, Plan, Execute, Evaluate, Exit or Evolve. He shows how empathy before execution, authentic leadership and clear communication cadence turn change from an IT training project into a people centred strategy that actually sticks. If your team is drowning in change fatigue and leadership pressure for quick wins, this episode helps you move from fear and confusion to clarity, pilots, feedback loops and sustainable adoption.
About the Guest:
Cesar Vianna Teague is a change management and enablement consultant and founder of Next Level Consulting, operating under the Change Is Good brand at changeisgood.io. He partners with CEOs, technology leaders and subject matter experts across the US and Europe to turn complex digital initiatives into structured, human centred change programs. Drawing on his A.P.E.E.E. model, he focuses on tech change readiness, stakeholder co design, communication strategy and authentic leadership so teams can adopt AI, ERP and CRM systems with less resistance and more real results.
Key Takeaways:
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Change fails when it is treated as an IT training project instead of a people centred transformation that explains the why, the impact on roles and what success looks like for individuals, teams and the wider organisation.
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The biggest human roadblocks to AI and digital rollouts are fear, complacency and unanswered questions like “What is in it for me”, “Will my workload explode” and “Is my job safe”, which leaders often ignore or minimise.
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Cesar’s A.P.E.E.E. model. Analyze and Assess, Plan, Execute, Evaluate, Exit or Evolve. Gives leaders a simple but robust framework to move from vague intentions to clear objectives, strategies, tactics and ongoing feedback.
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Authentic leadership habits like transparency, vulnerability and asking questions instead of pretending to have all the answers build trust, reduce scepticism and create psychological safety during high stakes change.
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Pilots and phased rollouts beat big bang launches. Small wins, clear communication cadence and honest reporting on what is working and what is not working help teams shift from change fatigue to confident adoption.
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Communication during transformation is not a one off town hall. It is a deliberate rhythm across channels like email, Slack, all hands and workshops so people stay informed, heard and engaged throughout the AI or system implementation lifecycle.
How to Connect with the Guest:
Listeners can connect with Cesar here.
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LinkedIn: Follow his posts on change management, AI adoption and leadership.
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Website: changeisgood.io for more on the Change Is Good brand, the A.P.E.E.E. model and services for tech and digital transformation.
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Free resource. Take Cesar’s free Tech Change Readiness assessment on his site to rate yourself across five key dimensions of change leadership.
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Disclaimer
This video or audio is for educational and informational purposes only. The views expressed are the personal opinions of the guest and do not reflect the views of the host or Healthy Mind By Avik™️. We do not intend to harm, defame or discredit any person, organisation, brand, product, country or profession mentioned. All third party media used remain the property of their respective owners and are used under fair use for informational purposes. By watching or listening, you acknowledge and accept this disclaimer.
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