Dealing with Angry Customers and Turning them Into Brand Ambassadors with Marc Gordon
Experience Leadership - The Small Business Podcast

Dealing with Angry Customers and Turning them Into Brand Ambassadors with Marc Gordon

2023-04-10
Effectively dealing with angry customers with Marc Gordon We are not going to make all our customers happy....either through warped expectations or a misdeed on our part; mistakes will happen. And when they do, what we do and how we do, will define our commitment to customer experience and service excellence. 🛎 In this episode Customer Experience expert, Marc Gordon, will discuss how to handle angry and irate customers. ABOUT MARC Marc is an internationally recognized thought leader in the field of customer ex...
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