From Customer services to Customer Success, with Jarvis
CSM secrets Of Influential Customer Success leaders

From Customer services to Customer Success, with Jarvis

2022-02-08
Jarvis has a very unique experience. His initial background was in IT services, from where he slowly grew up a leadership role in customer success. Referring to that, he says he was on the ground and rose from there. Key insights from this episode are:   1) Transitioning from IT services to customer success gave him grass root opportunities and learnings that he could carry across - Some unique learnings across leadership, strategy, technology etc.  And be cognizant of issues at every level of growth t...
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