S03E11: Performance Improvement for Language Service Companies

Welcome to another episode of the Translation Company Talk Podcast. This week we cover performance improvement inside LSPs and how our organizations can develop focus, get better at things that matter to business owners and executives and to reduce waste. This interview is a master class in management and a must for every LSP executive. 

To cover this important topic, we are lucky to be hearing once again from Richard Brooks, CEO of K-International in UK. As an entrepreneur, executive, academic and management guru, he talks in depth about how organizations can use a simple strategy to improve performance across different business functions inside an LSP organization. We cover some very important topics including developing strategy, explaining objectives to staff, getting their buy-in to work towards a common goal and much more.  

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This episode is sponsored by Hybrid Lynx.