This time of ongoing crisis has severely tested the resilience of clinical staff, increasing the risk of burnout and emotional exhaustion. Health care leaders must address the issue of resilience right now or the problem will accelerate. Leaders that do not engage their staff, that do not have visibility or transparency and do not give and receive feedback are risking loss of trust and even staff turnover. On this episode, we’ll consider ways to foster resilience among staff and avoid pitfalls in leadership.
Guest speaker:
David Munch, MD
Senior Pr...
This time of ongoing crisis has severely tested the resilience of clinical staff, increasing the risk of burnout and emotional exhaustion. Health care leaders must address the issue of resilience right now or the problem will accelerate. Leaders that do not engage their staff, that do not have visibility or transparency and do not give and receive feedback are risking loss of trust and even staff turnover. On this episode, we’ll consider ways to foster resilience among staff and avoid pitfalls in leadership.
Guest speaker:
David Munch, MD
Senior Principal
Vizient
Moderator:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Associate Vice President
Clinical Resources
Vizient
Show Notes:
[01:30] Staff resilience during the pandemic
[02:23] Rounding as a leadership style
[04:25] Essential characteristics of leadership
[05:07] Dealing with staff emotions
[06:13] Addressing frustrations
[07:43] Accelerating trust
[08:59] Necessity of team-based care
Links | Resources:
How to Succeed or Fail in Your Lean Improvement Efforts Click here
How Process Improvement Teams Can Help During the COVID-19 Crisis Click here
Lean Thinking during the COVID-19 Pandemic Click here
Resources to Support the Health and Well-being of Clinicians during the COVID-19 Outbreak Click here
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