Episode 28: Taking a Patient-Centered History (SOAP Series #1)

We are kicking off a 4 part series to explore patient-centered care from where it all begins - the evaluation. We break it into sections using the SOAP note model: Subjective, Objective, Assessment, and Plan. We discuss what we could do to improve rapport with our patients, our efficiency and accuracy in getting to the root of a problem while partnering with our patients as active collaborators.

In this episode, we focus on the subjective including building rapport, understanding the patient’s experience, and wrapping the subjective up into the objective. How do we learn their story and how do we tease out what will truly help us form a great plan of care with them? Tune in next week for the Objective section tips! 

Highlights from our conversation in Episode 28

• (0:34) Introduction
• (1:55) Building rapport & establishing trust 
• (4:34) Accepting our patients without correction
• (9:31) Responding with empathy
• (15:57) Understanding the patient experience 
• (27:33) Asking about psychosocial factors 
• (29:32) Wrapping up the subjective 

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Resources from Episode 28

• (22:52) Psychological Approaches to Pain Management: A Practitioner’s Handbook, 3rd Edition 

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