Listen as Doug shares his seven tips on how to have an effective conversation. Learn how to resolve conflicts, conflicting objectives and how to deal with strong emotions.
Resources:
“Critical Conversations” and “Crucial Confrontations” by Patterson, Grenny, McMillan, and Switzler.
Recorded live on March 16, 2017 on The Coaching Perspective Radio Show. Listen to the podcast at www.TheCoachingPerspective.com
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