In this Network In Action Speaker Series session, Vincent Lee—CEO of Anthony Marketing and Goldman Sachs 10,000 Small Businesses alumnus—shares the one thing that will make or break your marketing: trust. Drawing on over seven years of experience helping companies scale from $1 M to $20 M+ in revenue, Vincent dives into brand-driven marketing and the Five C’s of Trust:
Character: Define and publish your core values to shape public perception
Chemistry: Create a clear client journey and customer-centric guarantees
Competency: Showcase real metrics, case studies, and the combined expertise of your team
Credibility: Leverage reviews, referrals, social proof and public endorsements
Cause: Articulate your mission so prospects understand why you exist
He explains how low trust drives up cost per lead—and how a strategic focus on these five pillars lowers your acquisition costs and builds lasting customer relationships. Stick around for the live Q&A at the end, where Vincent answers audience questions on applying these principles in roofing, e-commerce and beyond.