Todd Usher on the importance of staying in your lane

Welcome to a special episode of HME News in 10 sponsored and developed by Tactical Back Office. 

Today’s guest is Todd Usher, founder of Tactical Back Office. He joins HME News in 10 to talk about how TBO and a new company, Tactical Call Center, are expanding and customizing their offerings while staying in their lane as staffing agencies. He also talks about why it's important that staff get real-life experience by “playing in the sandbox,” and how, despite the rise of artificial intelligence, “we still need humans to run our businesses.”  

Hosts:  
Liz Beaulieu  
Theresa Flaherty  

Guest:  
Todd Usher