No longer can you, Mr. Hiring manager, get away with bad behavior in an interview and think you will be able to hire the person across the desk from you. When your offer gets turned down and you think it was because of a higher offer, know that was probably not the case. It’s you, not me!
Today’s Quote:
"Etiquette means behaving yourself a little better than is absolutely essential." - Will Cupp
Guest Bio:
Diane Lee is a foremost expert in providing professionals, specifically millennial workers, with the business etiquette best practices needed to successfully present themselves in the workforce. Diane founded Street Smart Etiquette in 2011 to empower millennials beyond the theoretical, offering hands-on workshops and individualized etiquette courses to help them master business soft skills, and ultimately achieve career success. She has conducted business etiquette classes on California State University campuses at Fullerton, Long Beach and Northridge, along with El Camino, Long Beach and Pasadena community colleges. Diane has been a featured speaker for many Los Angeles and Orange County community, civic and business organizations.
This venture builds on Diane’s successful career in journalism and business marketing. After graduating from California State University, Long Beach, with a degree in public relations and business, Diane made a career in Maui, Hawaii, where she played many roles in the hospitality industry and television, and was a freelance writer. In the consumer food product industry, Diane expanded the production and distribution of many Hawaiian brands throughout the Pacific Rim and western United States, and achieved millions in annual sales for her clients.
After relocating back to the Los Angeles/Orange County area in 2008, Diane found herself at the Disneyland Resort, where she discovered her passion for training and development in the Guest Relations department. That’s where the light bulb went off and the urgent need for interpersonal communication skills was identified. Diane earned her credentials as a certified trainer at The Protocol School of Washington, and is also a certified training designer through the Association of Talent Development (formerly ASTD).
Show Highlights:
Problem:
Why is this important?
How should you treat people in the interview?
Rick’s Input
Solutions:
How does a hiring manager use Etiquette to their advantage?
Here is a checklist of what to do to maximize your interview experience.
Rick’s Input
Key Takeaways:
Where You Are Screwing Up Your Hiring That Causes Boardroom Conflict with Rod Robertson of Briggs Capital
The Dangers of Screening Too Soon in the Interview Process with Joel Patterson of The Vested Group
Lessons Learned from Hiring Friends & Family with Wing Lam of Wahoo’s Fish Tacos
The Reality of Vanity Hires with Greg Toroosian of Elevate Hire
The Pivot to a Remote Interview Process with Vince Thompson of MELT
The Answer to the Widening Skills Gap is an Apprenticeship Program with Nicholas Wyman of IWSI America
Hiring 250 Remote Employees in 2 Weeks with Brock Blake of Lendio
The Method for Hiring Trustworthy Leaders Not Incompetent Managers with Tim Spiker of The Aperio
Data Driven Insight into Your Video Interview Process with Scott Sandland of Cryano.ai
Entrepreneurs & Suicide Prevention with Sally Spencer-Thomas of United Suicide Survivors International
Leveraging Your Company Values to Land the Unobtainable Talent with Darius Mirshahzadeh of The Greatness Machine Podcast
The Secrets to Building a Transparent & Fair Compensation Structure with Louis Beryl of Rocketplace
The 3 Critical Elements to Executing Your Talent Strategy for 2021 with Scott Hamilton of Executive Next Practices Institute
Why Giving Fuels Growth & Engagement with Charles Antis, Eric Morley, Wendy Ellis & Wing Lam of California Love Drop
Virtualization is Downgrading the Mental Health of Your Employees with Jodi Duva of Cox Business
Why the 30, 60, 90 Day Job Posting Wins Hires with Dan Moore of Vaporware
Employee Engagement is Driven by Performance Management & Personal Development with Michael Caito of MAP
Your Remote Workforce Will be Breached with Chuck & Anne Marie Lerch of HI Tech Hui
The Secret Talent Pool of Hiring Veterans with Jerri Rosen of Working Wardrobes
Your Local Hiring Market is Going to Disappear! Bradley Clark of RecTxt
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