Remarkable Regional Business Episode 9 - Russell De Groot, De Groot Roof Painting

Guest: Russell De Groot, Founder and Owner  
Business Name: De Groot Roof Painting
Website: https://www.degrootroofpainting.com.au

Topics Covered:
/ The Journey of De Groot Roof Painting:
Russell Groot shares how De Groot Roof Painting began as a sole operation and grew into a team of 15, servicing Victoria, Tasmania, and southern New South Wales. Discussion on how the business evolved from residential to also handling commercial projects, including a crazy cool waterproofing product that stretches to 800 times its size.

/ Systemization and Process Management:
Russell emphasizes the need for detailed systemization and processes to enable scaling and efficient management. He shares insights into mentoring staff and implementing structured management levels to handle a larger team and more extensive operations.

/ Challenges and Triumphs:
The impact of COVID-19 on business operations, particularly the shift from subcontractors to a full employee model. How and why he implemented Edge Protection and other safety measures even though it drove up his cost of goods sold as well as the time taken to complete a job.

/ Personal Reflections and Strategies:
Russell talks about how systemization has allowed him to take extended time away with the family while ensuring the business continues to operate smoothly. He emphasises continuous improvement, problem-solving, and maintaining high standards for quality and safety.