Steve Bederman was invited on the Amazing Business Radio Podcast, hosted by Shep Hyken
Shep Hyken interviews Steve Bederman, President and CEO of NobelBiz, a Contact Center Technology Company. He is also a published author, an accomplished leader, and a highly regarded Contact Center industry innovator. They discuss the value of omnichannel communication in the different stages of the customer journey.
https://nobelbiz.com/blog/winning-customer-trust-through-omnichannel-communication-steve-bederman-on-amazing-business-radio/
Follow Steve on:
https://www.linkedin.com/in/stevebederman
https://www.youtube.com/@stevebederman