| 1 | CX Pulse Check - November 2023 2023-11-28 |
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| 2 | Your CX Library 2023-11-14 |
Play |
| 3 | Getting Part-Time Employees to Embrace CX 2023-11-07 |
Play |
| 4 | A Scary CX Story 2023-10-31 |
Play |
| 5 | CX Pulse Check #2 2023-10-24 |
Play |
| 6 | Customer Experience VS. Member Experience 2023-10-17 |
Play |
| 7 | Acting on Negative Feedback 2023-10-10 |
Play |
| 8 | Updating CX Foundations 2023-10-03 |
Play |
| 9 | CX Pulse Check 2023-09-26 |
Play |
| 10 | Prioritizing with a CX Charter 2023-09-19 |
Play |
Experience Action
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit www.speakpipe.com/experienceaction to leave Jeannie a voicemail!
