HBS Managing the Future of Work

BuildOps' Alok Chanani on rewiring commercial contracting

Admin and logistics can be weak links in HVAC, plumbing, electrical, and mechanical firms. This can limit growth and squander skilled technical labor, to the detriment of employers and workers alike. The BuildOps co-founder and CEO unpacks the benefits of integrated operations apps and the potential of AI-boosted platforms to improve prospects for skilled workers.

Cisco's alignment strategy: Coordinating workforce and operations

The benefits of cross-function collaboration, with Francine Katsoudas, executive vice president and chief people, policy, and purpose officer, and Jeetu Patel, president and chief product officer. How better integration within the corporate stack improves flexibility.

Designing Equitable Workplaces

The Harvard Kennedy School's Iris Bohnet and Siri Chilazi on the logic behind a systems-level approach to workplace fairness. How A-B testing and targeted interventions—incorporated in day-to-day workflow—can help organizations tap more of the talent pool.

ETS’s Amit Sevak makes the case for continuous assessment

The flagship firm is pushing the boundaries of testing, from K-12 through career. What are the implications for the workforce and society? And how does AI change the future of benchmarking?

Vanguard's skills strategy for tech transformation

Can the shareholder-owned discount brokerage giant parlay its investments in enterprise and cloud infrastructure into an AI-enabled expansion into new markets while improving productivity and service delivery? CIO Nitin Tandon explains the global workforce strategy underpinning the effort.