Practical HRO: Optimizing Operational Risk Management using High Reliability Organizing

HRO & Corona 1 Small Thing - Wash Your Bling Thing

Here are some tips to try if you are looking to bring HRO into your business.HRO TIP - Wash Your Rings, Watches, PhonesWashing your hands is a must. And yet there's more to be done... jewelry, watches, fitbits, rings need cleaning. Your phone and other surfaces are other recommendations for sterilizing to lower the potential for transmission.BackgroundLike millions of others around the world, we are being impacted by the Covid-19 Pandemic. If ever there was a time to be safety and quality conscious, it is right now. And although our team is not in a risk category, we're still following the rules and procedures that local and state government are providing. Despite many folks early dismissal of the novel corona virus, no one looks as though they are going to avoid disruption and impact to their lives, families and businesses.During this crisis, we’ll be providing tips and practices that you can use to rise the level of safety and quality in your organization during and after the crisis. Practically speaking (and what may appear to be contradictory) the best time to start to implement HRO is now, crisis or not because this situation will expose the gaps and missing processes in your system. Thanks for listening. Please practice your own version of HRO by following local government and medical leaders directives and programs, even if they don’t seem to affect you  or you don’t think they apply.  As in all HRO environments, working together reduces the impacts of errors and improves the potential for positive outcomes   in a crisis.  Wash your hands, avoid crowds and be mindful.... and safe.

HRO & Corona 1 Small Thing - Staff Hotline

Here are some tips to try if you are looking to bring HRO into your business.HRO TIP -Staff HotlineSet up a call in system to allow your temporary work from home staff to offer suggestions on improving processes, addressing safety and other challenges, and providing ideas and suggestions on how to better work in socially distancing situations.BackgroundLike millions of others around the world, we are being impacted by the Covid-19 Pandemic. If ever there was a time to be safety and quality conscious, it is right now. And although our team is not in a risk category, we're still following the rules and procedures that local and state government are providing. Despite many folks early dismissal of the novel corona virus, no one looks as though they are going to avoid disruption and impact to their lives, families and businesses.During this crisis, we’ll be providing tips and practices that you can use to rise the level of safety and quality in your organization during and after the crisis. Practically speaking (and what may appear to be contradictory) the best time to start to implement HRO is now, crisis or not because this situation will expose the gaps and missing processes in your system. Thanks for listening. Please practice your own version of HRO by following local government and medical leaders directives and programs, even if they don’t seem to affect you  or you don’t think they apply.  As in all HRO environments, working together reduces the impacts of errors and improves the potential for positive outcomes   in a crisis.  Wash your hands, avoid crowds and be mindful.... and safe.

Insiders View - Reliability in Aerospace

In our last major episode we interviewed Joe Bell Executive Director of the Niagara Aerospace Museum and retired aerospace industry executive. We covered a wide range of topics in our interview. We couldn’t share all of the stories and lessons in one podcast, so we’ve created a few standalone podcasts to share more of Joe’s stories.In this mini episode, Joe shares a couple of stories from the front lines of reliability, quality and HRO.  High Reliability can start long before the product is designed. By understanding how a product is used, what the users face, the environment its used in product designers and reliability engineers can not only make sure a product solves the problem its intended to deal with, but can ensure that it doesn’t create another potential crisis or failure point.   Practically speaking “Unless you go out and live it, you can’t see it”.

HRO in the Aerospace Industry: A Practitioner's Perspective (Interview)

Season 2 Episode 001This High Reliability podcast is an interview with Mr. Joe Bell, Executive Director of the Niagara Aerospace Museum and retired Aerospace Executive. Joe has more than 4 decades of experience in quality, reliability, and culture in the Aerospace Industry. In this episode Joe offers practical insights into the 5 HRO habits, how to help teams use these habits and provides some intriguing stories from an industry insider. Links:Niagara Aerospace Museum:  https://niagaraaerospacemuseum.org/TReC Coworking Space:   https://trecbyngti.com/

Season Finale: HRO at the North Pole

This is the season finale for this year. Many of you might be looking at some form of High Reliability implementation in the New Year and like many leaders are having a hard time identifying what’s your next (or first) step. In a slight tongue-in-check episode, we offer a collection of different HRO changes to consider, using Santa and his workshop to get you thinking outside of the toy box.Practically speaking, HRO is hard.  There is so much to consider and the  challenge of knowing what effort makes the most sense first can seem as daunting as the mall the day before Christmas. Well, sit back, grab a hot cocoa and some cookies and listen to how Jolly Ole Santa Claus has built a High Reliability holiday juggernaut and give some thought to what to ask Santa for Christmas.I hope you enjoy today's season finale and all of this years episodes. Thanks to all the listeners and followers for helping grow our podcast this year. Next year is already taking shape. We’ll be adding interviews on a routine basis. We’ll be talking with practitioners and business leaders who practice High Reliability Organizing and we’ll be continuing our focus on implementation by interviewing folks who operate in HRO industries.HRO is a game changing differentiator for all types of businesses, but it is a challenge. Putting HRO into practice is a deeper effort than simply bringing third party training on board and then leaving the team to dig in. It takes investment, commitment and experience. If your wish list for next year includes HRO in some fashion, let’s connect. My expertise runs the gamut… I can help you chart a course forward, collaborate with the implementation team, mentor the leadership team, embed myself in an project to work side by side or I can come on board full time to lead an extensive program.