#271 - With Guest Lori Hardtke - Unlocking the Secrets of Mastering Two Businesses
Lori Hardtke didn't want to be mired in day-to-day operations of her business, so she made sure to set her team up for success. The Hawaii resident chats with ChannelPro Tech Editor Matt Whitlock a little bit about her latest passion project, the Profit Builder Blueprint business coaching endeavor, practical steps she took to streamline her business operations, the importance of documentation, and more! Links mentioned in this episode: The Profit Builder Blueprint website - http://profitfirst4msps.com/ Join us at our upcoming ChannelPro Network events, free for qualified attendees: ChannelPro LIVE: Charlotte on Sept. 9-10 in North Carolina - https://events.channelpronetwork.com/2024-channelpro-live-charlotte?utm=cpw ChannelPro Product Round-up: Achieving Sky High Customer Satisfaction With AI, a virtual event on Sept. 17 - https://events.channelpronetwork.com/channelpro-product-round-achieving-sky-high-customer-satisfaction-ai?utm=cpw ChannelPro LIVE: Dallas on Oct. 9-10 in Texas - https://events.channelpronetwork.com/2024-channelpro-live-dallas?utm=cpw ChannelPro DEFEND West in the L.A. area on Nov. 12-13 - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw Podcast24 promo code for our events Join us at our upcoming ChannelPro Network events, free for qualified attendees: Use promo code Podcast24 when registering. See ChannelPro's full events schedule and register today! - https://events.channelpronetwork.com/upcoming-events?utm=cpw
#270 - Chris Barber on How Joining a Professional Organization Can Help an MSP
"Chief Nerd" Chris Barber insists that networking is critical to building a successful MSP. It's important to get out there and show them a side of you they won't forget. Like he tells ChannelPro Tech Editor Matt Whitlock, Barber is "kind of a cartoon character," but people remember him. The pair discuss how joining organizations — from local chambers of commerce to groups specific to the industry, like the National Society of IT Service Providers — can be a game changer for MSPs, how these memberships can result in not just new clients but leads for even more, and how these connections can make a difference in buying decisions. There are plenty of insights in this episode that you won't want to miss! Links mentioned in this episode: Barber on LinkedIn - https://www.linkedin.com/in/christopherjbarber/ How MSPs Can Leverage MDR to Expand Their Security Business - https://www.channelpronetwork.com/2024/07/18/how-msps-can-leverage-mdr-to-expand-their-security-business/?utm=cpw 5 Creative Ways MSPs Can Uncover New Business Opportunities - https://www.channelpronetwork.com/2024/07/22/5-creative-ways-msps-can-uncover-new-business-opportunities/?utm=cpw Join us at our upcoming ChannelPro Network events, free for qualified attendees: ChannelPro DEFEND East on Aug. 7-8 in Iselin, NJ - https://events.channelpronetwork.com/2024-channelpro-defend?utm=cpw ChannelPro LIVE: Charlotte on Sept. 9-10 in North Carolina - https://events.channelpronetwork.com/2024-channelpro-live-charlotte?utm=cpw ChannelPro Product Round-up: Achieving Sky High Customer Satisfaction With AI, a virtual event on Sept. 17 - https://events.channelpronetwork.com/channelpro-product-round-achieving-sky-high-customer-satisfaction-ai?utm=cpw ChannelPro LIVE: Dallas on Oct. 9-10 in Texas - https://events.channelpronetwork.com/2024-channelpro-live-dallas?utm=cpw ChannelPro DEFEND West in the L.A. area on Nov. 12-13 - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw Use promo code Podcast24 for our events
#269 - Automation Ace Paco Lebron Shares 1 Easy Way MSPs Can Go From Mediocre to Good
What does it take for MSPs to get to good? If you Paco Lebron, it's all about automation. Join Lebron as he sits down with ChannelPro Tech Editor Matt Whitlock for a rousing discussion on how automation can make a difference for MSPs who are struggling with standardization and repetitive tasks. They also chat about how to get past common challenges when trying to integrate AI and automation, how to enhance cybersecurity measures, and Lebron — who is an established podcaster himself — shares his 1% strategy. Tune in to learn what that's all about and more! Links mentioned in this episode: Paco's MSP Unplugged podcast - https://www.mspunplugged.com/ Lebron on LinkedIn - https://www.linkedin.com/in/pacolebron/ TechCon Unplugged - https://techconunplugged.com/ 7 Essential Marketing Tips for MSPs to Master Online Success - https://www.channelpronetwork.com/2024/07/16/7-essential-marketing-tips-for-msps-to-master-online-success/ AI and the MSP: Friend, Foe, or Frenemy? - https://www.channelpronetwork.com/2024/07/16/ai-and-the-msp-friend-foe-or-frenemy/ 'Sad and Difficult Decision': Kaspersky to Wind Down U.S. Operations - https://www.channelpronetwork.com/2024/07/16/kaspersky-to-wind-down-u-s-operations/ Join us at our upcoming ChannelPro Network events, free for qualified attendees: ChannelPro DEFEND East on Aug. 7-8 in Iselin, NJ - https://events.channelpronetwork.com/2024-channelpro-defend?utm=cpw ChannelPro LIVE: Charlotte on Sept. 9-10 in North Carolina - https://events.channelpronetwork.com/2024-channelpro-live-charlotte?utm=cpw ChannelPro Product Round-up: Achieving Sky High Customer Satisfaction With AI, a virtual event on Sept. 17 - https://events.channelpronetwork.com/channelpro-product-round-achieving-sky-high-customer-satisfaction-ai?utm=cpw ChannelPro LIVE: Dallas on Oct. 9-10 in Texas - https://events.channelpronetwork.com/2024-channelpro-live-dallas?utm=cpw ChannelPro DEFEND West is coming to the L.A. area on Nov. 12-13 - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw Podcast24 promo code for our events.
#268 - Angela Hogaboom and the Essential Steps to Build a Robust Security Program
Angela Hogaboom doesn't play around when it comes to security. The cybersecurity sentinel joins Tech Editor Matt Whitlock for a spirited conversation about her newest venture, Cyber Compliance Group. Hogaboom — who reveals that she went back to school after winning a bet — talks about her new "sensory-oriented" security firm's white-label partner program and answers three questions in rapid-fire format. Plus, she gives us a preview of the cool hacker standoff she will be part of in the upcoming ChannelPro DEFEND conference. You won't want to miss this episode! Links mentioned in this episode: Angela Hogaboom on LinkedIn - https://www.linkedin.com/in/angelahogaboom/ cybercompliancegroup.com - https://www.cybercompliancegroup.com/ 5 Tech Companies Aim for Channel Dominance. Read Their Powerful Pitches to MSPs. - https://www.channelpronetwork.com/2024/07/09/5-tech-companies-aim-for-channel-dominance-read-their-powerful-pitches-to-msps/?utm=cpw Next Generation of Cybersecurity Talent: Locked Out and Left Behind - https://www.channelpronetwork.com/2024/07/12/next-generation-of-cybersecurity-talent-locked-out-and-left-behind/?utm=cpw 6 Ways MSPs Play a Critical Role in SMB Digital Transformation - https://www.channelpronetwork.com/2024/07/15/6-ways-msps-play-a-critical-role-in-smb-digital-transformation/?utm=cpw Join us at our upcoming ChannelPro Network events, free for qualified attendees: ChannelPro DEFEND East on Aug. 7-8 in Iselin, NJ - https://events.channelpronetwork.com/2024-channelpro-defend?utm=cpw ChannelPro LIVE: Charlotte on Sept. 9-10 in North Carolina - https://events.channelpronetwork.com/2024-channelpro-live-charlotte?utm=cpw ChannelPro Product Round-up: Achieving Sky High Customer Satisfaction With AI, a virtual event on Sept. 17 - https://events.channelpronetwork.com/channelpro-product-round-achieving-sky-high-customer-satisfaction-ai?utm=cpw ChannelPro LIVE: Dallas on Oct. 9-10 in Texas - https://events.channelpronetwork.com/2024-channelpro-live-dallas?utm=cpw ChannelPro DEFEND West is coming to the L.A. area on Nov. 12-13. - https://events.channelpronetwork.com/2024-channelpro-defend-west?utm=cpw Podcast24 promo code for our events. Use promo code Podcast24 when registering. See ChannelPro's full events schedule and register today! - https://events.channelpronetwork.com/upcoming-events?utm=cpw&_gl=1*19t2m3o*_gcl_au*MTk0NTc1MDIyMC4xNzE2MjIyMzQx
#267 - Expert Tips from M&A Maven Rayanne Buchianico
Plan, plan, plan! That's the key when it comes to getting through an M&A unscathed, according to MSP accounting expert Rayanne Buchianico. The M&A maven hangs out with Tech Editor Matt Whitlock to discuss some tips to maximize your valuation, minimize liabilities, and she drops some surprising facts — including that not everyone is motivated by money (who knew?). Plus, she offers tips on how to manage a situation that feels like it's spiraling into a "business divorce" and answers three questions in rapid-fire format. So, sit down, have a cup of coffee, and soak up some great advice on ensuring your deals don't go South! Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com. Links mentioned in this episode: Learn more about ABC Solutions ChannelPro DEFEND Conference Heads to NJ, Promises to Lift Cybersecurity and Profitability of MSPs How Browser Extensions Are Igniting the SaaS Data Protection Problem — and How You Can Take Control of the Situation Digital Agility: How MSPs Can Prepare Clients for Future Disruptions Join us at our upcoming ChannelPro Network events, free for qualified attendees: ChannelPro Deep Dive: Strategies on Selling Cybersecurity Services on July 17 ChannelPro Defend East on Aug. 7-8 in Iselin, NJ ChannelPro Defend West, Nov. 12-13, in the Los Angeles area. Use promo code Podcast24 when registering. See ChannelPro's full events schedule and register today!