An inside look at the issues and solutions faced by healthcare risk management professionals as they promote safe and trusted healthcare at their hospitals, practices and health centers. Visit www.ASHRM.org for more information.

Episode List

What is CMS Section 111 Reporting and what does it have to do with me?

Oct 28th, 2019 5:17 PM

Medicare Secondary Payer Act and the subsequent liens, set-asides, and payment reporting can be confusing. What is a second payer? What qualifies for reporting? Follow a discussion about CMS section 111 reporting as we ask and answer the hard questions.

Emotional Connection Process for Dealing with Difficult Conflicts

Sep 24th, 2019 8:35 PM

Dr. Lola Gershfeld has revolutionized the field of board and team dynamics. Through her dedicated practice and research in innovative approaches, she has harnessed the power of emotional connection to develop and rebuild strong emotional bonds through the Emotional Connection process or EmC - the only model of conflict repair whose approach has been tested and shown to create lasting change.In this podcast, you will be introduced to the EmC process that can help you to be much more effective in dealing with conflicts.

Five Things Risk Managers Need To Know About Human Trafficking

Jun 17th, 2019 3:14 PM

An exploration of human trafficking prevalence and specific situations which exist that may promote this form of human slavery. Best practices will be described for healthcare facilities regarding screening and intervention for this vulnerable population to reduce risk and provide patient-centered care. Kathryn Schaefer MSN RN CPHRM Sr. Manager, Accreditation & Compliance Med-IQ

Risk and Quality Collaboration - A Vital Contributor to Patient Safety

Jun 4th, 2019 3:32 PM

The Patient Safety movement has dramatically increased the demands on the Risk Management and Quality Departments, but resources have generally not increased to meet the demands. Collaboration between Risk Management and Quality enables both departments to meet the increased demands through decreased redundancy and improved efficiency, and to avoid the pitfalls of silo-ed investigations and policy development. Risk Management and Quality collaboration more efficiently fosters the reduction of patient harm and improves the quality of healthcare delivery - both vital to improved Patient Safety. Elizabeth Gardner, BSN, MA, CPHRM Manager of Patient Safety and Quality Ob Hospitalist Group, Inc.

Lost ADL Property in the Hospital Setting: The Impact on the Patient and Facility

May 20th, 2019 6:01 PM

A description of one risk manager's successful process for handling investigations of lost ADL property and review of the new CMS guidelines that will impact facility responsibility. Grace T. Jones, CPHRM, MBA-HMC Regional Director of Patient Safety and Risk Management Baptist Health System Paul McElwain East Regional Specialist Baptist Health Systems Constance A. Endelicato, J.D., CPHRM Partner Wood Smith Henning & Berman, LLP

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