Facilitation Lab Podcast

Facilitation Lab Podcast

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Welcome to the Facilitation Lab Podcast, where Douglas Ferguson, founder of facilitation academy Voltage Control, speaks with Voltage Control Certification Alumni and other facilitation experts about the remarkable impact they're making. These discussions embrace a method-agnostic approach, so you can enjoy a wide range of topics and perspectives as we examine all the nuances of enabling meaningful group experiences. This series is dedicated to helping you navigate the realities of...
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Episode List

Episode 174: The Greatest Secrets to Engaging Facilitation: Unlocking Team Potential

Jan 20th, 2026 1:10 PM

"I showed up just wanting to observe, but a deep prompt and a one-on-one conversation led to a beautiful, unexpected connection." - Erin Warner In this episode of the Facilitation Lab podcast, host Douglas Ferguson interviews Erin Warner, founder of Head + Heart Coaching and Facilitation. Erin shares her journey from traditional leadership training to interactive facilitation, emphasizing the power of peer learning, rituals, and the "flow channel" for team engagement. She discusses authentic facilitation, embodied practices, and her holistic "3D wellness" approach. Erin also explores how words and self-talk shape reality, encouraging leaders to foster connection, courage, and creativity. The episode highlights facilitation as a transformative tool for personal and collective growth in organizations and beyond.    

Episode 173: How Can Authenticity Transform Facilitation and Workplace Culture?

Dec 17th, 2025 4:42 PM

"I wondered what would happen if I opened a C-suite meeting with a dad joke or a meme, and it made people actually look forward to coming." - Renita Joyce Smith In this episode of the Facilitation Lab Podcast, host Douglas Ferguson interviews Renita Joyce Smith, CEO of Leap Forward Coaching and Consulting. Renita shares her journey into facilitation, emphasizing the importance of authenticity, humor, and humanity in meetings. She discusses how facilitation bridges structure and human connection, offers practical techniques for engagement, and highlights the transformative impact of skilled facilitation on organizational culture. Renita also explores the role of technology, the value of adaptability, and the need to prioritize human connection in the workplace, leaving listeners inspired to lead with empathy and authenticity.    

Episode 172: The Greatest Lessons in Trust and Generosity from Online Communities

Dec 3rd, 2025 2:48 PM

"When I started my career, people said there's no way a computer can create real human connection, and I was like, I think it can." - Sophie Bujold In this episode of the Facilitation Lab podcast, host Douglas Ferguson interviews Sophie Bujold of Cliqueworthy. Sophie shares how her early experiences in MIRC chat rooms shaped her approach to building human-centered, connected communities. They discuss the importance of trust, generosity, and adaptability in online spaces, as well as Sophie's journey from digital explorer to expert facilitator. Sophie reflects on lessons learned, balancing structure with emergent conversations, and her impact on social causes, including the UN Sustainable Development Goals. The episode highlights the enduring power of technology and facilitation to foster authentic connection and belonging.  

Episode 171: How Can Rituals in Design Enhance Facilitation and Organisational Resilience?

Nov 19th, 2025 6:10 PM

"Making experiences, whatever they are, human is one of the key learnings of human-centered design, and at least one of those that I really keep close to my heart." - Marco Monterzino In this episode of the Facilitation Lab podcast, Douglas Ferguson interviews Marco Monterzino, a human-centered designer and innovation facilitator. Marco shares his journey from luxury product design to facilitation, emphasising the significance of ritual, adaptability, and purpose in both fields. They discuss how design thinking and frameworks like the hero's journey inform facilitation, and how rituals shape user  

Episode 170: The Best Practices for Creating Safe and Engaging Learning Environments

Oct 29th, 2025 3:12 PM

"I need people to not just feel safe, but to actually feel excited and engaged in whatever the moment is bringing, to take risks, and to grow in real time." - Grace Losada In this Facilitation Lab Podcast episode, host Douglas Ferguson interviews Grace Losada, Vice President of Learning and Development at Change Enthusiasm Global. Grace shares how her early experiences in peer counseling, athletics, and performance arts shaped her facilitation style. The conversation explores creating safe, engaging environments for learning, the importance of shared language, and the art of scaling intimacy in large groups. Grace offers insights on embracing mistakes, fostering connection, and designing impactful experiences, emphasizing playfulness and agency. The episode highlights facilitation as both an art and a science, rooted in intentionality, collaboration, and authentic human connection.  

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