My Duvet Flip by Jack Parsons

Jane Kielty, CEO at Aon UK: What 20 Years in One Company Taught Me

Episode Guest:Jane Kielty is the CEO of Aon across the UK, Ireland, and South Africa, bringing over 20 years of experience in insurance, pensions, and reinsurance. She is passionate about early careers, client service, and inspiring purpose-driven work.Episode Timestamps:0:00 Introduction0:45 First meeting Jack & flipping the duvet (literally)2:00 From fish & chips to the boardroom4:10 Early lessons in customer service and hard work6:05 The RAF dream that shaped her resilience8:15 Pivoting from law to insurance10:30 Building a 20-year career at Aon13:05 Positivity, energy and choosing happiness15:25 What makes someone great in client service17:40 The 2004 career plan that changed everything19:50 Learning AI as a CEO — and what it taught her22:05 Why curiosity and listening are critical soft skills24:15 What schools don’t teach (but should)26:40 How to think about money and avoid regrets29:00 Why Aon’s early careers programme stands out31:10 Making insurance, pensions & reinsurance exciting33:15 Purpose, impact and working with clients35:00 Her invisible success: treating every pound as her own37:10 What flips her duvet every morningEpisode Partners✈️ easyJetExplore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.https://bit.ly/3yCRlNS📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53SvjDisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Jon Holt, UK CEO at KPMG: From Serving Pints to Becoming Partner

Episode Guest:Jon Holt is the UK CEO of KPMG, where he leads a team of over 16,000 professionals. With more than 30 years at the firm, Jon brings a reflective, values-led approach to leadership.Episode Timestamps:0:00 Introduction – Jon Holt joins My Duvet Flip 1:28 Starting out washing dishes in a Yorkshire pub3:10 What Jon learned behind the bar4:42 Advice to young Jon: try everything, especially work experience6:20 Why accountancy beat law for Jon7:35 Do what you enjoy – or go do something else9:10 Getting early career advice – and learning to stay10:52 From Wakefield to KPMG partner12:15 The value of diverse work experience13:36 When to leave a job and when to double down15:00 Investing young – Jon’s biggest financial regret16:30 How to spot good vs bad career advice18:00 Feedback fear & learning from failure20:15 What makes a great future accountant?22:10 Curiosity in the age of echo chambers24:00 Tips for building a curious mindset25:45 Kindness and culture at KPMG27:10 What it really takes to become a partner28:50 The loneliness of leadership – and why outside mentors matter30:10 Everyone’s the CEO of their own life31:25 Why the journey matters more than the destination33:00 The myth of enjoying success without earning it34:20 Life after KPMG – Jon’s future beyond the firm35:48 Final lessons from 30 years at the top37:00 What flips Jon’s duvet every morning38:25 Jack’s closing reflections on kindness, culture & leadershipEpisode Partners✈️ easyJetExplore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.https://bit.ly/3yCRlNS📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53SvjDisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates.The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Adolfo Hernandez, Group CEO at Capita PLC:

Episode Guest:Adolfo Hernandez is the Group CEO of Capita PLC, known for his people-first leadership and transformation-driven mindset. With a global career spanning tech giants and turnaround challenges, he champions curiosity, innovation, and purpose-led growth.Episode Timestamps:0:00 Introduction1:20 Adolfo’s first job: lessons from behind the bar3:45 Learning life skills outside the classroom5:30 Choosing work over comfort: building independence7:00 Conflict, observation, and people skills9:15 Why curiosity is Adolfo’s greatest asset11:30 Nerd roots: coding from age 1213:50 Learning to unlearn: lessons from Amazon16:40 Building leadership beyond micromanagement19:10 High-performance culture: what it really means21:25 The fragmentation of modern ambition23:00 Volunteering in Kenya: a CEO’s reflection25:15 How birthplace shapes opportunity27:05 The only thing not changing at Capita28:30 Injecting AI into essential services30:20 Empowering 10,000 staff to define new values32:10 Adolfo’s four new values driving change34:00 Playing every lever in transformation36:30 People-first innovation and fearless change38:00 The future of human-in-the-loop service delivery39:50 What gets Adolfo out of bed in the morning41:30 Final advice: daily growth, daily impactEpisode Partners✈️ easyJetExplore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.https://bit.ly/3yCRlNS📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53SvjDisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates.The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Ruth Marvel, CEO at The Duke of Edinburgh's Award: Empowering Futures with Compare the Market

Episode Partners📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53SvjDisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates.The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Lahiru Ranasinghe, Director of Sustainability at easyJet

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