Life On Rails

Dan from ‘The Right Track’, nailing that job interview and the power of human connection

In this episode of Life on Rails, Lucy and Dom chat with Dan, from ‘The Right Track’, who uses his following to get people excited about the railways. As well as that, Leon Kong, Greater Anglia’s Head of Data and Innovation stops by to share how the network uses data to continually offer the best experience for customers. And the Careers Clinic is back for part 2. GA’s Careers and Apprenticeships Manager, Viktorija Starling joins to share advice on how to impress and leave a lasting impression at a job interview. As part of the News in Spotlight, Lucy and Dom take you through the recent Greater Anglia events held in partnership with Samaritans, to highlight the power of human connection. In addition to this, they also share details of the food donation efforts of colleagues and customers to help those in crisis this winter. And the brilliant news of the installation of two Changing Places toilets on the network also gets an honourable mention. If you or anyone you know needs help, call Samaritans on 116 123 You can find and follow Dan’s train adventures on his social accounts:Youtube: onlytherighttrackTikTok: Onlytheright trackSee omnystudio.com/listener for privacy information.

Tim Dunn, prioritising customer service, and Christmas timetable changes

In this episode of Life on Rails, Lucy and Dom head to London Liverpool Street to meet renowned train historian and railway enthusiast Tim Dunn. Together, they explore the station’s fascinating past and uncover some of Tim’s most memorable railway stories. They’re also joined by Neil Atkin, Greater Anglia’s Head of Customer Experience, who explains how passenger feedback helps shape continuous improvements across the network. Plus, James Steward, Customer Service Manager at Greater Anglia, drops in to share what’s coming with the Railway 200 touring Inspiration Train, including what visitors can expect and when it will be stopping across the Greater Anglia network. To round things off, Lucy and Dom bring you the latest updates in News in the Spotlight, including the key December timetable changes you need to know about.See omnystudio.com/listener for privacy information.

Lord Peter Hendy, Greater Anglia’s transition into public ownership, and Beaulieu Park station

Welcome to Series 3. In the first episode of the brand-new series, Lucy and Dom sit down with Rail Minister, Lord Peter Hendy, to discuss Greater Anglia’s transition into public ownership and what it means for passengers. In addition, Lucy and Dom bring you a brand new ‘Career Clinic’ segment, where they will be in conversation with Greater Anglia's Early Careers and Apprenticeships Manager, Viktorija Starling. Together they will offer CV advice and dive a little deeper into roles and careers at Greater Anglia. Scott Dolling, Greater Anglia's Partnerships Manager also stops by to discuss his role and what Greater Anglia is doing to create an integrated transport network. As part of the News in Spotlight, Lucy and Dom talk about the exciting anticipation of the newest station to the Greater Anglia network, Beaulieu Park, which is due to open in a matter of weeks. As well as this, the National Rail Awards 2025 wins are also on the agenda.See omnystudio.com/listener for privacy information.

Network Rail Anglia, Summer Fun and How To Get Cheaper Train Tickets

In the final episode of series 2 of Life on Rails, Lucy and Dom welcome special guest, Katie Frost, Route Director at Network Rail Anglia to discuss her role, vision, and what it is like running the UK’s busiest railway station - London Liverpool Street. GA’s senior marketing manager, Ela Hawran Beaumont joins to share cheaper ways to travel across the network and great places for you to visit. And Joanne Rose from the Hereward Community Rail Partnership talks summer fun and interesting things to do along that part of the network, as part of our Destination in The Spotlight. For The News in Spotlight, Lucy and Dom talk about Greater Anglia’s £1.5m painting project, which included painting 35 stations across the network. Stations that have benefited from a fresh paint facelift: Alresford, Attleborough, Audley End, Billericay, Brimsdown, Colchester Town, Cressing, Diss, Ely, Enfield Lock, Felixstowe, Frinton-on-Sea, Great Bentley, Great Chesterford, Great Yarmouth, Harlow Mill, Hockley, Kelvedon, Kirby Cross, Lowestoft, March, Newport, Ponders End, Prittlewell, Rochford, Roydon, Rye House, St Margarets, Stansted Mountfitchet, Thetford, Thorpe-le-Soken, Tottenham Hale, Ware, Witham, and Wivenhoe. In addition to this, find out how Greater Anglia’s recent partnership with Seat Frog could help bring you cheaper tickets for journeys throughout the network . All of this, plus confirmed dates of when the fantastic Rail 200 exhibition train will be visiting the network this summer and what you can expect. See omnystudio.com/listener for privacy information.

Honouring Community, Identity, and Legacy. A Pride special

In this episode of Life On Rails, Lucy and Dom celebrate and pay homage to Pride month. They welcome special guest, Robert George, the co-chair of Norwich Pride and chat to Lee Ivor Smith who is a member of Greater Anglia’s LGBTQ+ network group, Affinity. Alan Neville is Greater Anglia’s Stakeholder, Community and Customer Engagement Manager and joins to discuss how he has just celebrated an incredible 45 years in service and his ongoing work with stakeholder groups. With summer making an appearance, Martin Halliday, Greater Anglia’s Community Rail Development Officer at Community Rail Norfolk, talks us through the fun things happening along the Bittern Line and Wherry Lines, as part of our Destination In The Spotlight. Lucy and Dom also talk about Greater Anglia’s recent award wins and some impressive performance stats, proving why it’s still the UK’s most punctual train operator. As well as this, they discuss the network’s efforts to educate people and stamp out sexual harassment by using virtual reality, as part of the News in Spotlight. All of this and one very exciting and exclusive announcement regarding Norwich PRIDE.See omnystudio.com/listener for privacy information.