Know Your Compliance (KYC)

What Bill C-2 Means for Compliance in Canada | 019

Greg and Daniel unpack Bill C-2, the Strong Borders Act, and its sweeping implications for Canadian businesses. What sounds like dense legislative change actually touches everyday operations—like accepting cash or registering with FINTRAC.Together they break down the real-world impact of proposed updates to Canada’s anti-money laundering framework. From universal enrollment to mandatory compliance agreements, Greg and Daniel highlight what’s likely to become law, what’s bound to cause controversy, and why this legislation might permanently change how businesses handle risk, privacy, and operational compliance. With clear examples and an eye toward both policy and people, they explore what this means for small brokerages, national banks, and everything in between.Key Takeaways:1. Learn how universal enrollment could change who can legally operate—and who gets shut down.2. Understand why compliance templates may no longer protect you.3. Discover how new penalties tied to gross global revenue could reshape business risk models.4. Hear why banning anonymous accounts could affect everything from gift cards to domestic safety.5. Find out why cash restrictions may ignite public backlash—and what it means for civil liberties.Connect with Greg and ReallyTrusted at:https://reallytrusted.com/https://www.facebook.com/ReallyTrusted/Thanks for listeningThanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.Do you have some feedback or questions about this episode? Leave a comment in the section below!Subscribe to the podcastIf you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.Leave us an Apple Podcasts reviewRatings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

Rethinking Privacy in the Age of Digital Identity with Joni Brennan | 018

What if digital identity wasn’t just about security, but about economic prosperity? Greg Dent sits down with Joni Brennan, President of the Digital Identity and Authentication Council of Canada (DIACC), to unpack what digital trust really means—and why it matters more than ever. They explore how tools meant to protect us are often misunderstood, and how thoughtful design—like that behind the BC Services Card—can change everything.This episode sheds light on why digital identity isn't about government overreach, but about creating secure, people-centered systems. From the risks of emailing ID photos to the myth of privacy in the current internet model, this is a must-listen for compliance officers, real estate professionals, and anyone concerned with fraud prevention and identity security. Joni’s insights offer a practical roadmap for how digital tools can be both private and powerful—when built with empathy and integrity.Key HighlightsDigital Trust Isn’t Just Tech Talk - Learn how trust is an outcome, not a product—and why that matters for digital systems.Misconceptions Fuel Resistance - Hear how digital identity often gets wrongly tangled in political fears and conspiracy narratives.Why BC Got It Right - Discover how thoughtful implementation and opt-in design make the BC Services Card a strong model.The Privacy Paradox - Understand why traditional ID processes (like emailing driver's licenses) are far less private than they seem.AML’s Digital Future - Get a clear picture of how digital ID will shape anti-money laundering strategies and fraud prevention.About the Guest: As the President of the Digital ID and Authentication Council of Canada – DIACC, Joni harnesses over 20 years of expertise in identity and access management innovation, adoption, and industry standards development. Joni spearheads initiatives that align with the organization’s vision of creating a robust digital identity ecosystem. This ecosystem propels the digital economy forward and contributes to the growth of Canada’s GDP, ensuring benefits for all Canadians. With a passion for building diplomatic and impactful relationships, Joni is at the forefront of formalizing strategic partnerships that drive positive change. Her influence extends to influential committees and organizations such as the SCC Data Governance Initiative, OECD, ITAC, ISOC, IEEE, OASIS, ISO, and ITU-T.https://diacc.ca/ https://www.linkedin.com/in/jonibrennan/ Connect with Greg and ReallyTrusted at:https://reallytrusted.com/https://www.facebook.com/ReallyTrusted/Thanks for listeningThanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.Do you have some feedback or questions about this episode? Leave a comment in the section below!Subscribe to the podcastIf you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.Leave us an Apple Podcasts reviewRatings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

Systemized Success: Making FINTRAC Compliance Part of Your Brokerage DNA with Paul Therien | 017

Mortgage fraud isn’t just a risk—it’s a ripple effect that touches every part of the system, from brokers to banks to everyday Canadians. Greg welcomes Paul Therien of Haystax Mortgages for a grounded conversation on how systemized compliance helps brokers avoid costly mistakes, protect consumers, and reduce regulatory pressure. Together, they break down the real cost of fraud, why predictable processes matter, and how compliance—done right—can be a key driver of business success.Highlights:Learn why compliance isn't just regulation—it's the foundation of smart, efficient operations.Understand the connection between fraud, housing affordability, and economic consequences.Discover how systemizing compliance can reduce errors and build consumer trust.See why lenders, not just regulators, demand fraud-free, consistent files.Gain insight into how transparency and education improve industry standards.Connect with Paul Therien at Haystax Mortgages: https://haystax.ca/ Connect with Greg and ReallyTrusted at:https://reallytrusted.com/https://www.facebook.com/ReallyTrusted/Thanks for listeningThanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.Do you have some feedback or questions about this episode? Leave a comment in the section below!Subscribe to the podcastIf you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.Leave us an Apple Podcasts reviewRatings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

The Danger From Within: Protecting Your Business From Internal AML Risks | 016

Sometimes the biggest AML risk isn’t external—it’s the person already inside your brokerage. Greg breaks down the uncomfortable but critical reality that some individuals may enter the real estate or mortgage industry with the sole purpose of laundering money. He shares practical ways compliance officers and business owners can protect their organizations through smarter recruiting, effective transaction monitoring, and internal training that keeps every part of your business alert to red flags, even when they’re subtle.Highlights:Discover how patterns—not individual deals—can reveal suspicious behavior.Learn why transaction monitoring is more powerful when viewed at scale.Understand how training admin staff can be your hidden AML asset.Get insight into how adverse media checks on staff can alert you to risk.Explore how recruiting processes can reduce the chance of onboarding bad actors.Connect with Greg and ReallyTrusted at:https://reallytrusted.com/https://www.facebook.com/ReallyTrusted/Thanks for listeningThanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.Do you have some feedback or questions about this episode? Leave a comment in the section below!Subscribe to the podcastIf you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.Leave us an Apple Podcasts reviewRatings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

Why Effectiveness Reviews Matter: Preparing for a FINTRAC Audit with Rodney MacInnes

Most compliance officers see effectiveness reviews as a regulatory checkbox, but they can make or break a FINTRAC exam. Greg sits down with Rodney MacInnes from Outlier Compliance Group to break down the critical role of these reviews, how they reveal compliance gaps, and why expertise matters when conducting them. They discuss who should perform these reviews, why the cheapest option isn't always best, and how a proper review can help businesses avoid costly mistakes before FINTRAC gets involved.Highlights:Learn why effectiveness reviews are more than just a regulatory requirement.Discover the common mistakes businesses make in compliance audits.Understand the difference between meeting regulatory requirements and having an effective program.Find out why expertise matters when selecting a reviewer and what credentials to look for.Gain insights into how a strong effectiveness review can prepare you for a FINTRAC exam.About the Guest: Rodney MacInnes is a seasoned financial compliance expert specializing in anti-money laundering (AML), counter-terrorist financing (CTF), fraud, and legislative compliance management (LCM). With experience across money services businesses (MSBs), mortgage companies, corporate trusts, transfer services, and financial institutions, he now consults across these industries and beyond. A Certified Anti-Money Laundering Specialist (CAMS) since 2011 and a graduate of Seneca College’s Financial Crime Analysis course, Rodney’s passion for compliance began when an early training session led him to a conversation about an FBI case, sparking his interest in the field. Known for his problem-solving skills and expertise in procedure creation, process alignment, and business integration, Rodney embodies the belief that “good compliance can enable good business.”https://www.outliercanada.com/ https://www.linkedin.com/in/rodmacinnes/ Connect with Greg and ReallyTrusted at:https://reallytrusted.com/https://www.facebook.com/ReallyTrusted/Thanks for listeningThanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.Do you have some feedback or questions about this episode? Leave a comment in the section below!Subscribe to the podcastIf you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.Leave us an Apple Podcasts reviewRatings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.