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Roundtable: How To Set You Supply Chain To Scale

Scaling an FMCG brand is no easy feat—it takes more than just demand; it requires strategy, flexibility, and strong operational foundations. In our latest roundtable, experts from Borough Broth, Scale 3PL, and Young Foodies shared real-world lessons on growing sustainably, choosing the right channels, impressing buyers, and preparing supply chains for scale. From tech stacks to packaging tweaks, their insights offer a grounded look at what it really takes to grow fast-moving brands without losing control—or sight of your values. Meet the experts: Phil Peters - Director of Supply Chain Services at ⁠YF⁠ Ros Heathcote - Founder and Managing Director of ⁠Borough Broth Ltd⁠ Udhi Silva - Co-Founder and CEO of ⁠Scale 3PL⁠ Topics covered:Is There a Good Time to Scale?The Risks of Scaling Too QuicklyHow Do You Choose the Right Channels?How Do You Set Your Supply Chain to Scale?How Do You Convince a Buyer You're a Safe Bet?What Does a Scale Tech-Stack Look Like?Can Niche Ingredients Block Things Up?Going Global & Staying Green: Key Lessons for Growing BrandsScaling Sustainably: Smart Logistics Over Silver Bullets

Roundtable: Growth Tactics in a High-Cost Economy

Today’s product businesses are fighting a battle on many fronts, with the lingering effects of high inflation, high raw materials costs, supply chain uncertainty and an expensive labour market. But with smart customer retention and sales tactics, combined with ruthless optimisation across the three biggest lines of spend – labour, inventory and production – small-to-medium firms can outperform both their peers and the larger players that dominate the market.    As ever we chat to four SME experts to unearth their methodologies to scale in these challenging times.  Darren Glanville – Country Manager for UK and EMEA with Fathom  Dr Neil Keegan – Manufacturing and Operations Specialist  Phil Oakley - Managing Director of Outserve   Thomas Laird – MD of Salt of the Earth Deodorants  What's discussed? How to drive growth without increasing headcount?  What’s the reality of bringing manufacturing in-house?  How can manufacturers sustain peak production?  How does inventory control help you scale?  How do you drive sales in a high-cost economy? How can we avoid the pitfalls of overtrading? 

Roundtable: Optimising Supply Chain Fulfilment

Join the following experts as we share the latest fulfilment thinking and practice: Alex Townson – Head of Outsourced Supply Chain – YF an Unleashed Partner  Beth Chapman – Managing Director – Starlinks Global a Mintsoft customer  Daniel Hayward- Head of Operations – Candy Kittens an Unleashed customer  Kate Lester – Founder – Diamond Logistics, a supplier to Unleashed customer TrueStart Growing online retail sales puts increased pressure on the supply chain and fulfilment industry, forcing the entire supply chain to look for ways to optimise processes. Retailers, fulfilment partners, and suppliers alike must enhance operations to meet demand.  What's discussed when? 00:00 Introduction 07:57 KPIs 20:47 Monitoring Supplier Performance 33:53 UK Carrier Costs 42:58 Fulfillment Automation 49:52 Personalisation 54:27 Last-mile Innovations and Sustainability 1:02:30 Picking Accuracy 1:05:34 Returns and Exchanges 1:11:02 Equality, Diversity and Inclusion 1:16:38 Advice for Supply Chain Professionals

Deep Dive: Josh Mordecai from Good and Proper Tea

Our deep dive sessions grant you exclusive access to a unique conversation with an admired brand or lesser-known trailblazer. A chance to go into detail with a customer. So indulge yourself; shut out the noise and focus in on one voice, one brand, one story.    In this episode: Josh has been at Good and Proper for over 7 years and not only heads up operations but also their sales arm. No mean feat. Time to sit up and pay attention.  You’ve probably had a cup of Good and Proper tea if you’ve been to your local swanky cafe lately. 80% of their business is on-trade or foodservice. Of course, they have aspirations to get into retail, but right now that’s their focus.   Good & Proper are premium tea specialists, loved & served by the UK’s finest cafes, hotels, restaurants and workspaces, as well as a loyal and fast-growing community of tea drinkers at home. From their careful approach to sourcing to their commitment to sustainability, and of course the quality and flavour in every cup, this female-led team is on a mission to show the world how good tea can be, when it's done right.    What’s discussed?  What are the benefits for adopting software early?  What USPs give you the best standout?  Hack: How to avoid green tea tannins  How does product availability give you the edge?  Challenges of an outsourced supply chain.  How does your supply chain differ from one product to the next?  Demand forecasting wins  How have you been protecting margins?  Does the market recognise your B Corp creds?  Reducing your Scope 3  Sustainability issues in Darjeeling  Top tips for scaling FMCGs 

Roundtable: Sustainability and the Manufacturing Supply Chain

Join the following experts as we share the latest sustainable thinking and practice: Emma Fromberg– Course Director at the University of Cambridge Institute for Sustainable Leadership Jessica Short – Operations & Finance Manager at TrueStart Coffee, UK Magnus Firth– Workshop Manager at Renewable Parts Ltd, UK Richard Singleton – Finance & Sustainability Director at Menzies LLP Environmental and social sustainability have become staples of a successful modern firm in today’s business landscape. Investors and customers alike are demanding more transparency around how a company operates – making a sustainable supply chain essential to SMEs going forward. What's discussed when: 2 mins - Brands we admire 6 mins - SME Challenges and opportunities 10 mins - What is ESG? - Richard 13 mins - Are you leveraging your business for good? - Emma 16 mins - TrueStart applying for B Corp status - Jess 19 mins - Where to start and Help staying abreast - Richard 28 mins - Does ESG box ticking go far enough? Emma 32 mins - How green is green energy? - Magnus 34 mins - Carbon Mapping and acting on it  - Jess 37 mins - Growth and sustainability - Jess and Emma 41 mins - Measuring your carbon emissions - Scope 4! - Richard 45 mins - We need to be more ambitious - Emma and Richard 52 mins - Carbon Boarder Adjustments - The Emissions game 54 mins - The economic system - a mind shift is needed - Emma 57 mins - Greenshoring to crush your competition - Magnus 101 mins - How ‘local’ and ‘longevity’ is the answer  - Emma 109 mins - Reverse logistics and waste innovation - Magnus 116 mins - Scope 3 – Help your suppliers help you  - All 121 mins - Where to start? All - Find your Inefficiencies - Jess and Magnus - Focus on a root cause - Tony Chocoloney - Emma Watch the full discussion or skim read the highlights here⁠⁠⁠ Our episode on net zero Talk to one of our supply chain consultants – ⁠book a 20 min chat⁠