Guest: Doug Cantriel of Ford on the automaker's future focus; The priorities of online shoppers; Zebra earns its stripes
Our guest on this week's episode is Doug Cantriel, the head of North American transportation for the Ford Motor Company’s Customer Service Division. Accurately delivering more than 400,000 parts every night to 3,000-plus Ford automotive dealers is complex work. Charged with this daily task is the team led by Cantriel. They manage the delivery of parts from suppliers to packagers, distribution centers, and then finally to the dealers. Cantriel will be a keynote speaker at this year’s EDGE conference in Washington DC that begins on October 5. Amid economic uncertainty and high prices, consumers are looking for a cost-conscious, seamless online shopping experience in 2025. That’s according to data from Ryder System, Inc. The information comes from the company’s 11th annual benchmark study on U.S. shopping behaviors, preferences and expectations, and it aims to help brands and retailers optimize their omnichannel sales and supply chain strategies. Ben Ames attended the Zebra conference this week in Nashville, where Zebra executives said the company is moving beyond that pure data collection function to a broader umbrella function of analyzing the data their devices collect and finding better efficiencies across the entire supply chain enterprise. In their game plan, they will provide not just asset visibility, but also a connection to frontline workers, and ultimately, intelligent automation. Supply Chain Xchange also offers a podcast series called Supply Chain in the Fast Lane. It is co-produced with the Council of Supply Chain Management Professionals. A new series is now available on Top Threats to our Supply Chains. It covers topics including Geopolitical Risks, Economic Instability, Cybersecurity Risks, Threats to energy and electric grids; Supplier Risks, and Transportation Disruptions Go to your favorite podcast platform to subscribe and to listen to past and future episodes. The podcast is also available at www.thescxchange.com.Articles and resources mentioned in this episode:Ford Motor CompanyE-commerce study: Shoppers prioritize cost-savings flexibilityVisit Supply Chain XchangeListen to CSCMP and Supply Chain Xchange's Supply Chain in the Fast Lane podcastSend feedback about this podcast to podcast@agilebme.comThis podcast episode is sponsored by: DHL Supply ChainOther linksAbout DC VELOCITYSubscribe to DC VELOCITYSign up for our FREE newslettersAdvertise with DC VELOCITYJoin the Logistics Matters team at CSCMP EDGE 2025, October 5-8 at the Gaylord in Washington, D.C. Go to CSCMP.org to find out more.
Guest: Clete Cordero on progress on the new freight classifications; Assuring cargo safety in ocean freight: Procurement under pressure
Our guest on this week's episode is Clete Cordero, vice president of pricing and traffic at Southeastern Freight Lines. He is also chairman of the National Motor Freight Traffic Association (NMFTA). In July, NMFTA introduced a new system of freight classification to the trucking industry. The new system is design to streamline freight classes by basing it shipments on density and dimensions rather than on commodity type. Our guest shares how the industry is responding to the new classification system and how both shippers and carriers are adapting to it.A lot of people in transportation and logistics this week have seen the video of a shipping container accident at the Port of Long Beach, where several stacks of containers tumbled off a ship that had recently arrived at the port. Coincidently this week, a new report from the World Shipping Council urges stronger safety measures for ocean cargo. We discuss the areas where more safety is needed and what's behind the current problems.A challenging business climate is placing increased strain on procurement departments—and it’s slowing their ability to respond quickly and manage risk. This is according to a report from procurement software company Oro Labs. The research findings come from the company’s inaugural State of Enterprise Procurement Ability Report. We share some of the report's findings. Supply Chain Xchange also offers a podcast series called Supply Chain in the Fast Lane. It is co-produced with the Council of Supply Chain Management Professionals. A new series is now available on Top Threats to our Supply Chains. It covers topics including Geopolitical Risks, Economic Instability, Cybersecurity Risks, Threats to energy and electric grids; Supplier Risks, and Transportation Disruptions Go to your favorite podcast platform to subscribe and to listen to past and future episodes. The podcast is also available at www.thescxchange.com.Articles and resources mentioned in this episode:Southeastern Freight LinesNational Motor Freight Traffic Association (NMFTA)WSC flags gaps in cargo safety checks for ocean freightReport: Procurement under pressureVisit Supply Chain XchangeListen to CSCMP and Supply Chain Xchange's Supply Chain in the Fast Lane podcastSend feedback about this podcast to podcast@agilebme.comThis podcast episode is sponsored by: DHL Supply ChainOther linksAbout DC VELOCITYSubscribe to DC VELOCITYSign up for our FREE newslettersAdvertise with DC VELOCITYJoin the Logistics Matters team at CSCMP EDGE 2025, October 5-8 at the Gaylord in Washington, D.C. Go to CSCMP.org to find out more.
Guest: John Lash of e2open on what the end of the de minimis exemption means to shippers; Is the EV market mature; Measuring supply chain performance
Our guest on this week's episode is John Lash, group vice president of product strategy at e2open. Last week the de minimis exemption ended. This tariff exemption applied to imports on low-value goods. Our guest shares how its loss will affect supply chains and impact small importers in particular. Will this limit consumer choice?There was some steady movement in recent years for adopting electric vehicles, but now with course changes in Washington, it seems that EVs have hit some speed bumps. While growth continues, it has slowed compared to adoption in other countries. We look at both the growth of both electric automobiles and industrial trucks and the factors affecting the advancement of EVs in the American market. How do supply chain managers measure performance and try to get a little better year after year? And how do you measure your contractors’ performance and make sure they meet your standards? The answer is often KPIs, key performance indicators. It’s a way to pick a measurable part of the process that you put a number on, and track its progress. But it turns out that various sectors throughout the economy use KPIs in different ways to measure and improve their supply chain performance. Supply Chain Xchange also offers a podcast series called Supply Chain in the Fast Lane. It is co-produced with the Council of Supply Chain Management Professionals. A new series is now available on Top Threats to our Supply Chains. It covers topics including Geopolitical Risks, Economic Instability, Cybersecurity Risks, Threats to energy and electric grids; Supplier Risks, and Transportation Disruptions Go to your favorite podcast platform to subscribe and to listen to past and future episodes. The podcast is also available at www.thescxchange.com.Articles and resources mentioned in this episode:e2openReport: U.S. EV market matures despite headwindsRXO says use of KPIs varies by industry sectorVisit Supply Chain XchangeListen to CSCMP and Supply Chain Xchange's Supply Chain in the Fast Lane podcastSend feedback about this podcast to podcast@agilebme.comThis podcast episode is sponsored by: DHL Supply ChainOther linksAbout DC VELOCITYSubscribe to DC VELOCITYSign up for our FREE newslettersAdvertise with DC VELOCITYJoin the Logistics Matters team at CSCMP EDGE 2025, October 5-8 at the Gaylord in Washington, D.C. Go to CSCMP.org to find out more.
Guest: Scott Cornell of Travelers with tips on protecting food in transit; Hopes for the upcoming peak season; Can truckload rebound?
Our guest on this week's episode is Scott Cornell, vice president of transportation at Travelers. Summer will soon be wrapping up, but the heat of summer will be around for a few more weeks yet, at least. Too much of that heat can destroy food and other products while they are in transit. How can we protect temperature-controlled cargo? We have some tips. As we approach peak season, a new survey shows that the supply chain sector is actually feeling more confident in their fulfillment systems for 2025 than they were in 2024. The research shows that 84% expressed confidence in their fulfillment systems for 2025, compared to the 70% of executives who entered peak season confident last year.Conditions in the truckload freight market have remained stable this year but coming peak-season shipping activity is likely to test that stability. This is according to some recent data from freight brokerage RXO, which released its latest quarterly Curve report earlier this month. We share the results of that research and what it may mean for pricing and truckload capacity. Supply Chain Xchange also offers a podcast series called Supply Chain in the Fast Lane. It is co-produced with the Council of Supply Chain Management Professionals. A new series is now available on Top Threats to our Supply Chains. It covers topics including Geopolitical Risks, Economic Instability, Cybersecurity Risks, Threats to energy and electric grids; Supplier Risks, and Transportation Disruptions Go to your favorite podcast platform to subscribe and to listen to past and future episodes. The podcast is also available at www.thescxchange.com.Articles and resources mentioned in this episode:Travelers Special Investigations GroupSurvey shows supply chain pros are confident for peak season 2025Report reveals measured truckload market recoveryVisit Supply Chain XchangeListen to CSCMP and Supply Chain Xchange's Supply Chain in the Fast Lane podcastSend feedback about this podcast to podcast@agilebme.comPodcast is sponsored by: DHL Supply ChainOther linksAbout DC VELOCITYSubscribe to DC VELOCITYSign up for our FREE newslettersAdvertise with DC VELOCITYJoin the Logistics Matters team at CSCMP EDGE 2025, October 5-8 at the Gaylord in Washington, D.C. Go to CSCMP.org to find out more.
Guest: Chris Steiner of Dematic on installing automation in brownfield facilities; Keeping our highways safe; The rise of humanoid robots
Our guest on this week's episode is Chris Steiner, senior vice president of product management at Dematic. In the past, automation was often viewed as nice to have. But in these days of customer expectations for speed and shortages of available workers, automation is now a "must have." We often think of automation just being placed into shiny new facilities, but a lot can be done to automate existing legacy facilities. Our guests shares about the benefits of implementations in existing "brownfield" facilities and suggests tips for making them successful. The trucking industry is asking the federal government to accelerate recent efforts to ensure safety on the nation’s highways; this is in reaction to a Florida crash involving a freight truck making an illegal U-turn on an interstate. The crash left three people dead. Trucking organizations are asking to suspend states’ authority to issue non-domiciled CDLs (commercial driving licenses), which some states provide to non-U.S. citizens or out-of-state applicants under certain circumstances. The driver involved in the deadly crash had this type of CDL.Robotics technology has been developing really quickly in recent years, and it’s been finding new applications in logistics. One of the newest areas where this is happening is in humanoid robots, which move around walking on two legs instead of rolling on wheels, and use two arms to grab totes and boxes. This week we saw some news about one of the latest advancements in the area, which is using artificial intelligence to allow them to learn new skills or movements from demonstrations by humans, instead of by following software code.Supply Chain Xchange also offers a podcast series called Supply Chain in the Fast Lane. It is co-produced with the Council of Supply Chain Management Professionals. A new series is now available on Top Threats to our Supply Chains. It covers topics including Geopolitical Risks, Economic Instability, Cybersecurity Risks, Threats to energy and electric grids; Supplier Risks, and Transportation Disruptions Go to your favorite podcast platform to subscribe and to listen to past and future episodes. The podcast is also available at www.thescxchange.com.Articles and resources mentioned in this episode:DematicIndustry praises fed highway safety efforts but asks for moreBoston Dynamics upgrades AI for its walking robotVisit Supply Chain XchangeListen to CSCMP and Supply Chain Xchange's Supply Chain in the Fast Lane podcastSend feedback about this podcast to podcast@agilebme.comPodcast is sponsored by: Storage SolutionsOther linksAbout DC VELOCITYSubscribe to DC VELOCITYSign up for our FREE newslettersAdvertise with DC VELOCITYJoin the Logistics Matters team at CSCMP EDGE 2025, October 5-8 at the Gaylord in Washington, D.C. Go to CSCMP.org to find out more.