Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology

Ep. 377: "Never Lose Focus" – Amplifying the "Voice of the Occupier" in Corporate Real Estate with Adam Hoy of PepsiCo

Adam Hoy is the VP and Global Head of Real Estate who leads the global workplace, real estate, and facilities function at PepsiCo. As the Past President of CoreNet Global UK Chapter, he hosts a podcast called the "Voice of the Occupier" which is committed to advancing the profession and sharing insights and learnings with the wider CRE industry. Mike Petrusky asks Adam about the evolving role of CRE and FM professionals as there is a growing need to become more oriented toward business outcomes and strategic thinking. Adam says that focusing on the needs of the company and understanding broader business strategies is essential today, and he wants to see a joined-up approach between real estate and FM teams within an organization. Mike and Adam explore workplace technologies, including AI and space utilization tools, as they embrace the opportunity to better inform decisions about the built environment. They offer practical advice for staying focused on the fundamental needs of the business, while also encouraging and inspiring you to be a Workplace Innovator in your organization! Connect with Adam on LinkedIn: https://www.linkedin.com/in/adam-hoy-72a2ab7/ Listen to the "Voice of the Occupier" Podcast: https://www.buzzsprout.com/2357096/episodes Learn more about CoreNet: https://www.corenetglobal.org/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Ep. 376: "Learn All That You Can" – Understanding Facility Management Leadership in the Workplace with Edward Kacal of Servus Limited

Edward Kacal is CEO at Servus Limited in Trinidad and Tobago where he is a proven problem-solver with a blend of analytical and intuitive skills driving positive long-term performance at a company providing outsourced integrated facilities management services. Mike Petrusky asks Eddie about how the facility management industry is evolving and why leaders need to advocate for its growth and recognition both locally and internationally. They explore how AI is impacting the workplace and the FM profession as it revolutionizes building management and operations. Eddie says that FM professionals should strive to become generalists, being good at many different things, rather than being confined to specific job titles and descriptions. He encourages us to pursue continuous learning and professional development are essential to avoid becoming obsolete in a rapidly changing industry. Mike and Eddie agree that facility managers should focus on a strategic agenda and network within their organizations to gain support and resources, so they invite participation at IFMA as they provide the inspiration you will need to be a Workplace Innovator in your organization! Connect with Edward on LinkedIn: https://www.linkedin.com/in/edwardkacal/ Explore Servus Limited: https://servus.co.tt/ Learn more about IFMA: https://www.ifma.org/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Ep. 375: "We All Have EQ" – Emotional Intelligence in Facility Management and the Workplace with Becky Spohn, CFM, FMP of ASPCA

Becky Spohn, CFM, FMP is Senior Manager, Facilities Operations at ASPCA in Columbus, OH where she is passionate about ensuring that facilities not only function seamlessly but also serve as strategic assets that advance organizational goals. Mike Petrusky asks Becky about her career in facility management and the influence of the IFMA community, which has provided her with essential training and a supportive network of professionals. They explore the role of Emotional intelligence (EQ) in FM and its role in enabling better communication and problem-solving with vendors, staff, and contractors. Becky says that EQ involves understanding, interpreting, and managing one's own emotions as well as those of others, which can lead to more harmonious workplace interactions. She recommends the book "Emotional Intelligence 2.0" by Dr. Travis Bradberry & Dr. Jean Greaves as a source for team strategies and gaining insights related to strengthening our weak areas. Mike and Becky agree that compassion, grace, and empathy in the workplace can help bridge generational and personality gaps, so they offer some inspiration to help you be a Workplace Innovator in your organization! Connect with Becky on LinkedIn: https://www.linkedin.com/in/beckyspohn/ Take an EQ test: https://www.psychologytoday.com/us/tests/personality/emotional-intelligence-test Learn more about IFMA: https://www.ifma.org/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Ep. 374: "Catch People Doing Things Right" – How Ken Blanchard Changed the Way the World Leads with Author Martha Lawrence of Blanchard

Martha Lawrence is Executive Editor at Blanchard and author of the book, “Catch People Doing Things Right: How Ken Blanchard Changed the Way the World Leads” in which she paints an intimate portrait of the man behind “The One Minute Manager” and dozens of other influential books. Mike Petrusky asks Martha about Ken Blanchard's leadership philosophy which emphasizes working with people rather than controlling them and they discuss how catching people doing things right can significantly boost energy levels and morale. Martha says that leadership is not just about formal positions, but she believes anyone can be a leader by influencing others, so our focus should be on empowering people and fostering a positive environment. Innovation often requires collaboration and overcoming the natural tendency to focus on mistakes, but effective change management involves addressing people's concerns about information, personal impact, and implementation. Mike and Martha discuss Ken’s influence and his work as they offer the practical advice and inspiration you will need to be a Workplace Innovator in your organization! Connect with Martha on LinkedIn: https://www.linkedin.com/in/marthaclawrence/ Learn more about Blanchard: https://www.blanchard.com/ Explore Martha’s book, “Catch People Doing Things Right”: https://www.amazon.com/Catch-People-Doing-Things-Right/dp/B0DTP1BCYM Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Ep. 373: "Prioritize Your Output" – Facilities Management: The True Value Proposition with Larry Allen Morgan, CFM, SFP, FMP of SAP and IFMA

Larry Allen Morgan, CFM, SFP, FMP is Senior Facilities Manager and Environmental Management System SME at SAP where he is focused on results driven leadership within the corporate & commercial real estate facilities management industry. Mike Petrusky asks Larry why he believes that FM is “not what we do, but why and how we deliver the value” and they explore historical industry shifts, post-COVID impacts, and transformation of the built environment. Larry says that FM professionals must move beyond surface-level discussions and align with the broader strategic goals of the organization, focused on having a horizontal impact, not a vertical one, to better align with cross-functional needs. Traditional financial metrics are necessary but insufficient, so facility managers need to measure the success of their efforts in terms of impactful outcomes and employee experience. Mike and Larry agree that professionals must continuously upskill and expand their networks to stay relevant, so they recommend IFMA connections and offer the practical advice and inspiration you need to be a Workplace Innovator in your organization! Connect with Larry on LinkedIn: https://www.linkedin.com/in/larryallenmorgan/ Learn more about IFMA: https://www.ifma.org/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/