Shared Practices | Your Dental Roadmap through Practice Ownership

Never Miss a Call Again: AI Solutions for Dental Practices

AI isn’t just coming—it’s already answering your phones. Richard Low sits down with Mango Voice’s Richard May to uncover how practices are using AI to transcribe, summarize, and even respond to patient calls. From never missing a lead to smarter call audits, this episode reveals the AI tools changing the dental front desk forever.

Practice Under Water with George - Tom Part 2

Tom’s back—and he’s ready to take control of his schedule. George helps him ditch the dreaded Fridays, streamline his hours, and plan a smart path toward a group practice, all while keeping his sanity (and family time) intact.

Practice Under Water with George - Tom Part 1

In this Practice Under Water episode, George sits down with Tom, a Canadian dentist navigating the challenges of ownership, financial pressure, and work-life balance. With high new patient flow and untapped expansion potential, Tom faces a critical crossroads: pursue group practice now or optimize his solo practice for sustainability and personal goals. This episode explores the nuanced considerations of timing, clinical growth, and long-term strategy.

Ask George - Making the Right Call: Tough Decisions in Practice Ownership

In this episode of Ask George, Richard and George discuss the difficult decisions that come with dental practice ownership. They cover real-life examples of failed partnerships, premature hiring, and costly expansions, offering insights on how to navigate and recover from these challenges.

Coaches Corner – How to Handle Cancellations and No Shows in Your Dental Practice

Struggling with last-minute cancellations and no-shows in your dental practice? In this Shared Practices Coaches Corner episode, Richard Low and Caitlin share proven scripts, cancellation policy strategies, and tips to train patients to respect your time. Whether you're considering broken appointment fees, patient deposits, or short-call lists, this episode delivers practical advice to protect your schedule and improve practice efficiency.