Ask George - Making the Right Call: Tough Decisions in Practice Ownership
In this episode of Ask George, Richard and George discuss the difficult decisions that come with dental practice ownership. They cover real-life examples of failed partnerships, premature hiring, and costly expansions, offering insights on how to navigate and recover from these challenges.
Coaches Corner – How to Handle Cancellations and No Shows in Your Dental Practice
Struggling with last-minute cancellations and no-shows in your dental practice? In this Shared Practices Coaches Corner episode, Richard Low and Caitlin share proven scripts, cancellation policy strategies, and tips to train patients to respect your time. Whether you're considering broken appointment fees, patient deposits, or short-call lists, this episode delivers practical advice to protect your schedule and improve practice efficiency.
From Overhead to Opportunity: The Virtual Team Revolution in Dentistry
Discover how international virtual team members are transforming the dental industry. Richard Low sits down with Cory Pinegar, founder of Reach, to explore hiring trends, practice profitability, and operational strategy. They break down how to save $24K per hire while boosting team culture, patient satisfaction, and bottom-line growth.
Ask George - The True Definition of the Dental CEO
In this episode, Richard Low and George Hariri explore the mindset and strategic responsibilities of a dental CEO. From defining management versus leadership to understanding how to align a team with a long-term vision, they provide actionable insights for practice owners looking to elevate from operator to executive.
Is Hygiene-Led Growth Still Viable
In this episode, Richard Low and Alex Sharp dive deep into the role of hygiene in modern dental practices, asking whether hygiene-led growth is still viable in 2025. They explore recruiting strategies, economic realities, and leadership systems that make or break a hygiene department. Packed with tactical advice and forward-thinking insights, this is a must-listen for any practice owner navigating today’s hygiene landscape.