The Art Of Hospitality

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Welcome to "The Art of Hospitality," where the Operator meets the Philosopher to unravel the intricate tapestry of the vacation rental industry. Led by Conrad O'Connell, the Digital Strategist who turns clicks into bookings, and hosted by Scott Fasano, the "Operator," and Adam Norko, the "Philosopher," our podcast presents a trinity of perspectives that uniquely positions us at the intersection of practical operations, philosophical depth, and digital innovation. We tackle the...

Episode List

Telling The Story Of Real Estate Investments That Make Business Sense (With Zach Arko)

Oct 1st, 2025 10:00 AM

In this episode, we're chatting with Zach Arko from Breezy Vacays to talk investing, areas to consider, buying islands, New Mexico and a LOT more.Enjoy!⭐️ Links & Show NotesAdam NorkoConrad O'ConnellZach ArkoRuidoso CabinsLittle Raccoon KeyMissing Hotel

Talking Operations To The Next Level As You Scale (With Michael Vialpando)

Sep 24th, 2025 10:00 AM

In this episode, we're chatting with Michael Vialpando of Renjoy to talk all things operations, scaling, growing and headed to the next level in their vacation rental company. Enjoy!⭐️ Links & Show NotesAdam NorkoConrad O'ConnellMichael VialpandoRenjoy

Marketing Approach With The Four Boxes Framework, Airbnb Changes, Guest Trends In 2025 & More (With Conrad O'Connell & Adam Norko)

Sep 17th, 2025 10:00 AM

In this episode, we're solo dolo again to chat all things marketing, Airbnb changes (taking more of your $$), the four box framework for marketing and a LOT more...Enjoy!⭐️ Links & Show NotesAdam NorkoConrad O'Connell

What Does The Next OTA Success Story Look Like? (With Paul Buonopane & Jeffrey Manheimer)

Sep 10th, 2025 10:00 AM

In this episode, we're back with two awesome guests from "Stay" (https://staywithstay.com/): Paul Buonopane & Jeffrey Manheimer to talk all things marketplaces, OTA, direct vs control, platforms, growth, marketing and a LOT more...Enjoy!⭐️ Links & Show NotesAdam NorkoConrad O'ConnellPaul BuonopaneJeffrey ManheimerStay

Learning Through Growth, Exit, And Building Something Brand-New + VRMA 2025 Preview (With Jodi Refosco)

Sep 3rd, 2025 10:00 AM

In this episode, we're joined by newly minted "Pioneer" Jodi Refosco of Deep Creek Lake to talk across a wide variety of topics including growing to 500+ units, selling her business, building something new in DCL, previewing VRMA 2025 and a LOT more. Awesome bonus: use promo code ART100 to save $100 on your VRMA Registration if you purchase before September 5th, 2025. Terms apply. https://www.vrma.org/vegasEnjoy!⭐️ Links & Show NotesAdam NorkoConrad O'ConnellVRMA Tickets - use promo code ART100Jodi RefoscoTimber Rock Village

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