In the coffee industry, we associate quality with craft, and craft almost always means manual, handmade, and low tech. However, some cafe owners and coffee professionals are discovering that manual and handmade can mean inconsistency, inefficiency and inability to scale.
In an industry that’s increasingly competitive, where labor costs more but prices stay the same, are the old ways of high-touch manual work still working?
Craft and innovation are often seen as polar opposites, but in reality, you can have both. In this episode, we explore how to run better, more efficient businesses that still retain that feeling of craft.
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