Improving the Patient Experience and Reducing Coercive Care in Emergency Psychiatry
Health & Fitness:Medicine
Improving the Patient Experience and Reducing Coercive Care in Emergency Psychiatry
Welcome to CER +, the podcast of the Cowichan ER + guests!
In this episode, we present a focused summary of the management of agitation and ways to reduce the use of coercive care in emergency psychiatry with our guest expert — Dr. Rachel Grimminck, a Clinical Assistant Professor at the University of Calgary and a Clinical Instructor at the University of British Columbia. Dr. Grimminck was the the Clinical Medical Director for Psychiatric Emergency Services at Foothills Medical Center in Calgary, developed a simulation program at the University of Calgary for psychiatry residents largely focused on emergency psychiatry presentations, and is currently working on the latest revision of the Canadian Psychiatric Association guideline on Clinical Training Approaches for emergency psychiatry for psychiatry residents. She is also an Island Health Physician Quality Improvement (PQI) participant with a project focused on improving care for psychiatric patients in the Emergency Department at the Cowichan District Hospital (CDH).
The learning objectives for this episode are as follows:
1Describe how seclusion impacts patients and the risks of seclusion
2List 3 principles of effective verbal de-escalation and describe one skill to help patients regulate emotions in the ED
3Understand how to approach pharmacology in the management of agitation in psychiatric populations
Produced, audio edited and show notes by: Dr. Rachel Grimminck
Hosted by: Dr. Ava Butler, Staff Emergency Medicine doctor at Cowichan District Hospital
Interview Content:
1:20 - Background and context to ED/MHSU committee at CDH and PQI project
4:35 - Working with Patient Voices Network Patient Partners and Patient Experiences in Seclusion
6:30 - Systemic factors contributing to increased MHSU presentations and prolonged ED boarding
9:10 - Patient partner suggestions for improved care
9:55 - Verbal de-escalation principles: Validation, offering choices, working with emotional dysregulation, short simple sentences, role of clear behavioral expectations
12:55 - Skills including: Mammalian Dive Reflex Using Ice, Paced Breathing and Progressive Muscle Relaxation (PMR)
15:15 - HALTS - Hungry/Hormonal, Angry, Lonely, Tired, Sick/Scared (and Pain)
16:00 - Role of Compassion
16:30 - Role of medications
17:30 - Imminent risk situations - involving security, involuntary measures if needed
18:10 - Risks of physical restraints
18:30 - IM medications principles
22:00 - Risks of seclusion and mitigating risks including addressing medical issues
References
CPA Note: The views expressed in this podcast do not necessarily reflect those of the Canadian Psychiatric Association.
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