Team of 12 Hits $2.5m in ARR, $64m Valuation for Customer Success Tool. Can they beat Gainsight?

$90k Burned Last Month: $2.2m SaaS founder is “ok” with $90k net burn since they have “$10m cash in bank today” and plenty of runway. Here’s how they scaled to $2.2m after almost running out of money in 2017 (down to $16k cash balance).