Service Transformation: Reinventing service for clients and employees
Business:Management
Intro: Unveiling a 5-Point Service Transformation Framework and Common Success Themes
Our initial episode will introduce you to our hosts, Wil Lombardi and Fred Jambukeswaran, who dive right in with a 5-point framework to help you think about your service transformation, and share 3 common threads they have seen in successful transformations.
You're invited to connect and share your thoughts on the episode, the format or another comments regarding this podcast.
Wil Lombardi
https://www.linkedin.com/in/william-lombardi/
Fred Jambukeswaran
https://www.linkedin.com/in/fredjam
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