Crafting ERG SOPs to maximize impact | Monique Jackson (Gusto)

Monique Jackson, currently serving as the Chief Diversity Officer at Gusto, is responsible for driving the organization's RISE strategy and incremental change by leveraging data and fostering cross-functional partnerships throughout the company. In this episode, we explore the structuring of ERGs, the importance of setting clear objectives, and the impact of sincere dialogue in fostering a genuinely inclusive environment. Monique emphasizes Gusto's approach to utilizing these groups as a vibrant aspect of their overarching DEI strategy, ensuring they serve as champions of change without solely bearing the burden of DEI objectives.